Non-major English students oral communication strategies: A case study at a university in Hanoi

This research presents a study that generalizes communication methods used by intermediate-level English-speaking UNETI non-majors in English. It was a quantitative and qualitative investigation in which a communication strategy taxonomy suggested by Malasit, Y. and Sarobol, N. (2013) was used to analyze and identify students' use of communication strategies in their recorded speaking performance.