Quality management practices among high technology firms: One-way ANOVA analysis

Quality management practices (QMP) are modern approaches used to enhance firm performance. Although there are numerous research findings on quality management practices, the focus of the research is not much on high technology firms. Hence, this study aims to look at the different levels of quality management practices and firm performance in high technology firms based on firm profiles such as firm cluster, firm size and duration of the operation. Data were collected using questionnaires and analyzed using descriptive and inferential analysis.