Appealing individual motives
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In Wendy’s restaurant, the fastest register operator gets to wear a big goal crown. Consequently, all register operators are and quick to help. So Wearing a big gold crown is an effective incentive in this restaurant to motivate people to perform well. But it doesn’t work for other individuals because wearing crown all day is very uncomfortable. Make sure you get good match between incentives and individual preferences
21p sony_12 25-06-2013 56 10 Download