Culture and service quality

Can Gio Mangrove Biosphere Reserve provide many ecosystem services, such as provisioning, regulating, cultural, and supporting services for the urban areas as well as wildlife of suburban areas in Ho Chi Minh City and the nearby ecosystems. In this study, the Normalized Difference Vegetation Index - NDVI at 10 m resolution from 2015 to 2023 of Can Gio was obtained from the Copernicus Sentinel-2 database using Google Earth Engine - GEE.

14p vibecca 01-10-2024 2 1   Download

The aim of the research is to explore the effects of Thai culture on the efficacy of Western modelled performance management (PM) in a cross-cultural setting. Thailand is becoming increasingly important to Australian businesses, particularly in view of the ASEAN Economic Community Plan, which is now in its final stages implementation (ASEAN 2015). The primary data for this study was sourced from 43 semistructured and in-depth interviews with 30 participants.

264p runthenight04 02-02-2023 8 2   Download

This study’s analysis of the discrepancy/gap between expectations and perceptions of the quality of service, identifies deficiencies and areas of dissatisfaction that offer opportunities for university managers to improve overall student services, to build a long-term relationship with the customers, and to improve the institution’s reputation.

288p runthenight04 02-02-2023 11 3   Download

The purpose of this thesis is to examine the relationship between cultural values and the factors of service quality expectations, perceptions and behavioural intentions among Middle Eastern tourists in relation to Gold Coast accommodation. The literature is relatively silent in terms of examining these issues. Therefore, to address this gap, the present thesis examines the relationship between cultural values and each factor of expectations, perceptions and behavioural intentions of the Middle Eastern tourist in relation to the quality of Gold Coast accommodation services.

355p runthenight04 02-02-2023 7 2   Download

This study aims to investigate and develop a model of empirical research on Information Technology, Organizational Culture and Personnel’s Performance to Service Quality by proposing Personnel’s Performance as a mediating variable.

12p christabelhuynh 04-06-2020 31 4   Download

The  literature  reviewed  provides  a  concise  outline  to  the  concept  of  employer branding  including  branding,  the  corporate  brand  and  the  internal  brand,  corporate culture,  organisational  attractiveness  and  reputation  as  well  as  service  quality.  The thesis is descriptive and uses a qualitative, inductive approach.

126p nguyenyenyn117 18-06-2019 69 9   Download