District service quality

Service quality can be understood as an organization’s ability to fulfill its obligatory functions or mandates in satisfying customer needs. In the Indonesian context, especially at District Education Office level, service quality is the District Education Office’s ability to fulfill its obligatory functions to satisfy school needs. Delivering services depends on many different factors.

568p runthenight04 02-02-2023 7 2   Download

The dissertation studies the quality of health care services by health insurance at district hospitals in Thai Nguyen province. The dissertation has summarized the theoretical and practical basis of the quality of health care services by health insurance. In addition to the traditional factors that constitute the quality of health care service by health insurance, approached from the patient's side according to the SERVPERF model, include Reliability; Responsiveness; Assurance; Empathy; Tangibles.

28p caygaocaolon10 19-02-2021 21 3   Download

SERVICE PROCESS KAIZEN: ADOPTING PROCESS STABILIZATION METHODS TO CONTROL SERVICE WORK FLOW AND TO IMPROVE CUSTOMER SERVICE I drop MSAs that are not in SAT states or where available completion rate data cover less than two thirds of public enrollment. This leaves a sample of 931 districts from 50 MSAs. In spite of the serious limitations in the CCD data, the pattern of results in Panel D is quite similar to that in Panel C. Again, the student quality index is a strong predictor of completion rates, but its coefficient is (insignificantly) smaller in high-choice than in low-choice MSAs....

83p mualan_mualan 25-02-2013 86 16   Download

INFORMATION SYSTEM QUALITY : AN EXAMINATION OF SERVICE-BASED MODELS AND ALTERNATIVES If both peer group and school effectiveness are important to parents, then, the Tiebout mechanism rewards effective administrators only when there are many districts. Model (3) suggests that in this case the test score gap between high- and low-income schools will tend to be larger in markets with a great deal of interdistrict competition than in those with less Tiebout choice. I test for this in the empirical analysis below....

205p mualan_mualan 25-02-2013 45 8   Download