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Major Market Trends

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  • This chapter define marketing and the marketing process, explain the importance of understanding customers and identify the five core marketplace concepts, identify the elements of a customer-driven marketing strategy and discuss the marketing management orientations, discuss customer relationship management and creating value for and capturing value from customers, describe the major trends and forces changing the marketing landscape.

    ppt32p allbymyself_06 28-01-2016 97 6   Download

  • This chapter describe the environmental forces that affect the company’s ability to serve its customers, describe the environmental forces that affect the company’s ability to serve its customers, identify the major trends in the firm’s natural and technological environments, explain the key changes in the political and cultural environments, discuss how companies can react to the marketing environment.

    ppt33p allbymyself_06 28-01-2016 62 6   Download

  • Contact Center Applications Market Trends in Vietnam introduction: Market Condition and Situation, Major Market Trends, Customers’ Challenges, Key Drivers for Growth, Top 3 Applications in Vietnam & Future Outlook, Suggestions for CC apps Vendors,...

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