Performance mearsurement

Chapter 7 - Performance mearsurement and management. Learning objectives in chapter: To be aware of the evolution of performance measurement and management in the public sector, to understand the key concepts in performance measurement, to understand the key concepts in performance management, to understand the main lessons learned in performance management, to be able to identify the main traps in performance management.

21p tangtuy02 08-03-2016 57 5   Download