Time for customer value

We propose the design and implementation of a visual search system for real-time image retrieval on SME e-commerce websites, the integration of visual search features in ecommerce systems will bring much value to customers and businesses, thereby promoting and facilitating online shopping. Customers can search for products by specific images instead of by keywords or voice, which is especially useful when they have difficulty describing product information with keywords or due to language barriers.

14p toduongg 24-08-2024 3 0   Download

This chapter is an expansion of chapter 14 from the second edition, and relates contemporary cost management and time management to the generation of customer value. As in the previous edition, cost management techniques include activity-based management, business process re-engineering, and life-cycle costing. There is a more detailed coverage of target costing. The new material on time-based management includes measures of break-even time and time-to-market, and identifying and managing time drivers.

30p allbymyself_07 01-02-2016 58 2   Download

Reducing the overall time from receiving the order to delivering the product makes your company more responsive to the customer. This can become the deciding factor when the customer makes their selection. As can be seen, manufacturing is only one part of the entire process. Inputting, processing, and issuing orders is an area for improvement, as well as, assembly, loading and delivery to the customer`

21p vvphuoc1990 23-02-2013 70 6   Download

CRM strategy (Customer Relationship Management) is a business philosophy, stemming from Relationship Marketing that joins strategy and technology, with the aim of creating value for both customers and the company. In this paper we justify the interest of establishing a formal system to measure CRM performance. In order to do that, we first focus on the role of marketing performance measurement throughout the time. Then, we compare different frameworks and metrics used to measure performance in the CRM era.

15p moser 04-03-2009 247 64   Download