Transforming negative attitude

It is the talk we do that puts down ourselves, others, or a situation; it is complaining about each other or events that take place in our lives. Read the Case in Point , page 159 “You just can’t win with the HR department. They always find some way to make it tough to collect on your travel expense claims” “There are no way to get this mailing out on time”

20p sony_12 25-06-2013 59 7   Download