Using a mail survey

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  • For each transit site, impact scores are calculated from the survey data results, and are as displayed as shown in Tables 8.1 and 8.2 (CTA Red Line), Tables 8.5 and 8.6 (CTA Blue Line), Tables 8.9 and 8.10 (Combined CTA Rail) Tables 8.15 and 8.16 (Sun Tran, Albuquerque), and Tables 8.22 and 8.23 (GLTC, Lynchburg, VA). First, data for whether or not a customer has experienced a problem with each attribute is cross-tabulated with mean overall satisfaction. Thus, for example as shown in Table 8.

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  • Why measure customer satisfaction? Because it’s required! The Workforce Investment Act of 1998 says states need to “consult with customers about the relevance of the information disseminated through the statewide employment statistics. A plan for actively listening to customers of Labor Market Information Products and Services A resource handbook from the Customer Satisfaction Work Group of the Workforce Information Council Copyright 2003

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  • In October 2003, 77 million persons used a computer at work, the Bureau of Labor Statistics of the U.S. Department of Labor reported today. These workers accounted for 55.5 percent of total employment. About 2 of every 5 employed individuals connected to the Internet or used e-mail while on the job. These proportions were slightly higher than those measured in the prior survey conducted in September 2001. (See table A.) These findings are from a special supplement to the October 2003 Current Population Survey (CPS).

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  • When your lease has ended and you have moved out, your landlord has 15 days to return your deposit, if the landlord does not intend to make a claim against your security deposit. If a claim against your deposit is made, then the landlord has 30 days to give you written notice (by certifi ed mail, to your last known mailing address) that a claim has been made and what the claim is for. If your landlord fails to send you this notice within the 30 days, then the landlord forfeits the right to take any deductions at...

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  • Health and Quality of Life Outcomes BioMed Central Research Open Access Medication Use by Persons with Chronic Fatigue Syndrome: Results of a Randomized Telephone Survey in Wichita, Kansas James F Jones*, Rosane Nisenbaum and William C Reeves Address: Division of Viral and Rickettsial Diseases, National Center for Infectious Diseases, Centers for Disease Control and Prevention, 1600 Clifton Road, Mail Stop A15, Atlanta, GA 30333 Email: James F Jones* -; Rosane Nisenbaum -; William C Reeves - wcr1@cdc.

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