Digital transformation and bank performance: A study of Vietnamese listed commercial banks

This study is to determine impacts of the dynamics of digital transformation as a strategic choice of banks on their performance under constant changes of technology, notably financial technologies and relatively stable market conditions such as macroeconomic policies, legal framework and industry structure. A sample of 23 Listed Commercial Banks in Vietnam was used that is based on the availability of ICT readiness index as a measure for the banks’ initial stages to prepare for digital transformation journey. Using binary values of 0 and 1 from texts of the annual reports, the banks’ decision to implement digital transformation is being measured from 2017 through 2022.