Customer information
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Part 1 of ebook "Business process mapping: Improving customer satisfaction (Second edition)" provides readers with contents including: Chapter 1 - What is this thing called process mapping; Chapter 2 - Process identification; Chapter 3 - Information gathering; Chapter 4 - Interviewing and map generation; Chapter 5 - Map generation - an example;...
162p daonhiennhien 03-07-2024 1 1 Download
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Part 1 of ebook "UX redefined: Winning and keeping customers with enhanced usability and user experience" provides readers with contents including: Chapter 1 - “The reason to believe”; Chapter 2 - The path towards simplicity;...
70p giangmacvien 22-06-2024 1 1 Download
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The findings show that convenience, quality information, security, reliability, responsiveness, and website design significantly impact customer satisfaction, with reliability being the dimension with the most substantial impact. The study also provides significant implications for academicians and practitioners. The study offers valuable perspectives for commercial banks aiming to enhance their e-banking services and guarantee customer satisfaction.
13p leminhvu111 07-06-2024 2 0 Download
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Ebook Microsoft® CRM for Dummies includes the following main contents: The ideal introductory guide to Microsoft's much anticipated entry into the Customer Relationship Management (CRM) software marketplace; Discusses the key features of Microsoft's CRM software, including tools to help businesses sell more effectively, manage all customer communications in one place, track and convert leads, make informed decisions faster, and provide consistent service;...
386p zizaybay1104 29-05-2024 7 2 Download
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The book is intended both to provide the basic factual information necessary to gain the underpinning knowledge to achieve the NVQ, along with advice and guidance on the preparation of suitable portfolio evidence which will enable the candidate to be successfully assessed for the NVQ or Certificate qualifications.
289p vimeyers 29-05-2024 4 2 Download
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Ebook Outlook 2013 step by step includes content: Chapter 1: get started with outlook 2013, chapter 2: explore outlook 2013, chapter 3: send and receive email messages, chapter 4: store and access contact information, chapter 5: manage scheduling, chapter 6: track tasks, chapter 7: organize your inbox, chapter 8: manage your calendar, chapter 9: manage contact records, chapter 10: enhance message content, chapter 11: customize outlook, chapter 12: manage email settings, chapter 13: work remotely.
576p zizaybay1103 29-05-2024 3 3 Download
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According to the research findings, it is highly suggested to use an effective pricing strategy in order to retain customers in Businesses in Kurdistan. The limitation of this research is lack of time that the researcher was not able to gather more information and data regarding pricing strategy and customer retention. The novelty of this research as specifically to the Erbil market penetration pricing is the best to keep the customer for the long run of business.
15p longtimenosee10 26-04-2024 2 1 Download
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Institutions are accelerating to achieve a sustainable competitive advantage in supply chain, its range is expanding to find the tools to help them achieve this purpose, and the growing need for these organizations to understand their current status as well as their potential. Therefore, organizations always depend on information systems to process transactions, develop products, access a large proportion of their budgets to support their operational and commercial activities, and how to acquire knowledge for business owners to access these investments.
16p longtimenosee10 26-04-2024 2 1 Download
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The data collected using purposive sampling and Slovin formula. The hypothesis of this research is tested by multiple linier regression. The research results showed that the variable site design, informative, security and communication have a partialy significant effect to the online shopping customer satisfaction, while the convenience of shopping variable is not significant. This understandable because each online store has different system and procedure that incovenience for consumers.
9p longtimenosee10 26-04-2024 4 1 Download
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This study investigates these dynamic effects arising from various aspects that organizations are facing during implementation of the aerospace quality management system in Turkish defence and aerospace industry. Results achieved, and information collected through site activity is used to develop causal loop diagram. Requirements of the AS 9100 standard are interpreted to propose improvement opportunities. Causal Loop diagram is validated by using a scientific method
21p longtimenosee10 26-04-2024 1 1 Download
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Information technology plays a role in developing a modern business strategy in a fishing company in Maluku (Indonesia). Understanding the product life cycle must be improved even though they understand the supply chain strategy, with the fact that in the past few years the amount and value of production are not always stable.
8p longtimenosee10 26-04-2024 3 1 Download
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Curriculum "Hospitable English (Major in: English - Associate degree)" includes the following main contents: Dealing with incoming calls; Customer information; Taking reservations; Dealing with booking enquiries;... We invite you to take a look!
52p gaupanda026 25-04-2024 2 2 Download
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Curriculum "Hospitable English (Major in: English - Associate degree)" includes the following main contents: Dealing with incoming calls; Customer information; Taking reservations; Dealing with booking enquiries;... We invite you to take a look!
52p gaupanda026 25-04-2024 2 2 Download
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Digital transformation in banking integrates digitalization and technology into all banking sectors. This integration has great significance to the development of the banking industry in modifying and upgrading business processes and optimizing customers’ needs in banking services. However, there are still challenges in the new context after Covid 19, artificial intelligence, information security in the industrial revolution 4.0, high-quality personnel, and governance at digital banks.
14p longtimenosee09 08-04-2024 4 2 Download
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The objective of the present research is to explore the impact of information sharing, supplier partnership and customer relationship with a competitive advantage in the Indonesian rubber industry. Moreover, current study also explored the mediating role of flexibility of the supply chain among of information sharing, supplier partnership and customer relationship and competitive advantage.
8p longtimenosee09 08-04-2024 3 0 Download
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The aims of this study is to examine the effect of security, quality of service, operations and information management and trustworthiness on Eloyalty customer moderated by customer satisfaction for online shop website. The sample was taken using random sampling technique as many as 1300 respondents. The data was tabulated and processed using questionnaires, interviews, observation and documentation. The results of this study showed that security, information management, reliability and trustworthiness has positive and direct impact on customer satisfaction.
9p longtimenosee09 08-04-2024 1 0 Download
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The aims of this study is to examine the effect of switching barrier and service recovery on customer loyalty based on the supply chain strategy. Switching barrier variable consists of procedural, financial and relational switching cost. Meanwhile, service recovery consists of procedural justice, interactional justice and distributive justice. Research survey conducted by collecting information from respondents using a questionnaire.
9p longtimenosee09 08-04-2024 4 1 Download
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In modern era dynamic business environment has been changed. In these days competition is no longer between organizations, but between supply chains. The supply chain dependency leads the business focused on supply chain performance. The objective of this study is to examine the influence of relational capabilities on the supply chain performance of Indonesian. This study also intended to investigate the moderating role of technology adoption on the relationship between relational capabilities on the supply chain Performance.
14p longtimenosee09 08-04-2024 4 2 Download
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Ebook Hardware hacking: Have fun while voiding your warranty – Part 1 includes contents: Chapter 1 tools of the warranty voiding trade, chapter 2 electrical engineering basics, chapter 3 declawing your cuecat, chapter 4 case modification: building a custom terabyte firewire hard drive, chapter 5 macintosh, chapter 6 home theater PCs, chapter 7 hack your atari 2600 and 7800.
284p longtimenosee05 31-03-2024 4 0 Download
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Ebook Lift in action: The simply functional web framework for scala – Part 1 includes contents: Chapter 1 introducing lift; chapter 2 hello lift; chapter 3 the auction application; chapter 4 customers, auctions, and bidding; chapter 5 shopping basket and checkout.
127p longtimenosee05 31-03-2024 2 0 Download