General guidelines in writing enquiries

Lecture "Commercial Correspondence - Unit 3: Offers and cover letters of offers" to give students the knowledge: Types of offers, firm offer, free offer (offer without engagement), main message,... Invite you to refer to the disclosures.

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 Lecture "Commercial Correspondence - Unit 3: Enquiries and replies to enquiries" to give students the knowledge: Defining, reasons to write an enquiry, general guidelines in writing enquiries, asking for details; asking for goods on approval, or on sale or return,... Invite you to refer to the disclosures.

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