Hotel services

In recent years, tourist accommodation establishments have been growing in both quantity and quality, making an important contribution to the development of tourism products, socio-economic development in local. Expected to 2020, Vietnam's economy will continue to witness the boom of the accommodation service business with more than 20 million foreign visitors visiting and the outstanding growth of the hotel service industry.

12p tamynhan6 14-09-2020 39 4   Download

The studies on customer loyalty presented different views and definitions of customer loyalty from different fields such as tourism; online shopping; homestay service or convenient shops system at the same time, these studies also show factors affecting loyalty such as service quality; satisfaction; tourist experience; switching costs,… However, most studies have not mentioned customer loyalty in the business performance of enterprises.

29p guitaracoustic09 14-01-2022 31 3   Download

The study is to examine customers’ perception of service quality and overall satisfaction in the boutique hotel industry of Kolkata, West Bengal. The perceived service quality of hotel attributes is to be examined and the factor structure of service quality perception is to be determined.

6p guineverehuynh 21-06-2020 28 4   Download

This paper gives an idea about analysis of importance of customer satisfaction. The study was carried out with the help of quantitative research by using questionnaire & it was designed on keeping in mind the basic of customer satisfaction.

8p guineverehuynh 22-06-2020 21 2   Download

Determine factors influencing the loyalty of customers using 4 and 5-star hotel service in Ho Chi Minh City in a multidimensional approach in the service quality model; assessing the impact of customer loyalty factors on the use of 4 and 5-star hotels in Ho Chi Minh City based on a multidimensional approach in service quality model; propose some policy recommendations to increase the loyalty of customers using 4 and 5-star hotels in Ho Chi Minh City.

20p bibianh 26-09-2019 41 3   Download

Đọc đoạn văn sau và chọn phương án đúng (ứng với A hoặc B, C, D) để hoàn thành các câu từ 1 đến 5. Hotel Mama Das Essen ist stets fertig, die Wäsche gebügelt und umsonst ist der Service auch noch. Die Vorzüge des Elternhauses führte uns zuletzt der Kinohit „Tan-guy“ vor: Der 28-jährige Sohnemann denkt gar nicht daran, seinem bequemen Nest den Rücken zu kehren. Jetzt bestätigt die Statistik den Trend: Besonders junge Männer

6p augi19 06-03-2012 51 8   Download

Ðội ngũ thiết kế có trên 19 người bao gồm : kiến trúc sư, họa sỹ, họa viên. HÒA BÌNH CORPORATION đã thiết kế hàng trăm công trình từ nhà ở, cửa hàng cho đến nhà máy, văn phòng, khách sạn, ... trong đó có các công trình tiêu biểu như Riverside Hotel, Tecasin Business Center & Service Apartments và khách sạn Tân Sơn Nhất, Học viện Phật Giáo Việt Nam TP.HCM ...

16p thongthaitre 18-05-2011 1748 382   Download