Public services

Quality of hospital care has been an increasing concern in Vietnam, especially in the overloaded situation at public hospitals in the whole country. Identifying related factors that influence the quality of hospital care is a critical work to improve the hospital performance and patient satisfaction. SERVPERF scale has been considered as a superior instrument for evaluating service quality, including in health care sector.

12p viuchiha 06-01-2025 0 0   Download

The gray scale, a progressive series of shades ranging from black to white, is used in computer graphics ---- detail to graphical images. (A) added (B) to add (C) are added (D) and add 2. By ---- excluding competition from an industry, governments have often created public service monopolies. (A) they adopt laws (B) laws are adopted (C) adopting laws (D) having laws adopt

80p quangtam93 14-09-2012 184 65   Download

provide request information for HTTP servlets. The servlet container creates an HttpServletRequest object and passes it as an argument to the servlet's service methods (doGet, doPost, etc).Client request information including : parameter name and values, and an input stream Attributes : custom information about a request. Extends the ServletRequest interface Returns the value of attribute : public Object getAttribute(String name)

36p nguyenvanhabk1 04-09-2012 105 7   Download

Describe your pricing policies and how they are determined. Discuss the influences of the competition, discounts, cost of goods, market forces, and other factors that will affect pricing. Justify your prices, particularly if they are substantially above or below the prices of similar products/services in the marketplace. Above all, demonstrate that your pricing decision is based on your company’s ability to make a profit.

38p sonnguyen3515 19-09-2013 51 8   Download

Chapter 5 - Strategic management in public sector organizations public sector organizations. Learning objectives of this chapter: To understand what "strategy", and "strategic management" mean in a public sector context; to be able to prepare a corporate strategy and business plan for their service or organization; to understand the difference between strategic management and strategic planning;...

23p tangtuy02 08-03-2016 36 5   Download

Lecture Electronic commerce - Chapter 6: B2B Exchanges, Directories and Other Support Services learning objectives: Define exchanges and describe their major types. Describe the various ownership and revenue models of exchanges. Describe B2B portals. Describe third-party exchanges. Distinguish between purchasing (procurement) and selling consortia.

43p caphesuadathemtac 09-11-2021 12 4   Download

This thesis examines the implications of public sector HRM architecture and its impact on HR professionals, senior managers and employees who are integral to service delivery in the public sector. To achieve its objective, conclusions are based on findings from practitioners and employing organisations, in a context of the prominent literature in this field. A mixed methods approach was adopted with 54 semi-structured interviews conducted in case study organisations representing an in-house, shared service and outsourced model of HRM.

274p runthenight04 02-02-2023 7 2   Download

This thesis aims to develop a new comparative approach to the study of public sector innovation by examining legislative and regulatory frameworks in a public sector context. The novelty of this approach is exemplified in providing a systematic and detailed account of regulation in the public sector. However, given the sheer breadth of public sector services, a specific area of focus is needed. This thesis will concentrate on public school education as an example of a public sector service to build a series of case studies.

298p runthenight04 02-02-2023 9 2   Download

This thesis is concerned, centrally, with the responses to NPM from two perspectives: local government and organised labour (specifically national and international trade union organisations). Two themes recur in the policy debates around NPM: the effects on the quality of public services and the impacts on employment. Both are examined in this thesis as they had been under-researched and were overshadowed in the research literature by an economistic concern with costs and technical efficiency.

122p runthenight04 02-02-2023 3 2   Download

Research purposes: Based on theoretical research and practice of public services, public service management in public preschools in Hanoi city from a quality assurance approach, proposing solutions for public service management in public preschools to improve the quality of early childhood education.

25p extraenglish 26-05-2021 20 3   Download

Bus services are activities that are both public-utility and independent accounting of enterprises. Therefore, the efficiency of bus service business affectsnot onlyenterprise itself, but also the local socio-economy and passengers. Therefore, improving the efficiency of bus services is the same as increasingefficiency and benefits for enterprises, local socio-economy and bus users in Thua Thien Hue.

22p mmlemmlem_124 22-12-2020 26 1   Download

Methods used in the research include: Literature review, case study, comparison and in-depth interview. Data used in the research include the system of current policies, regulations of Vietnam, primary and secondary data from relevant survey, field work data collection and in-depth interviews.

92p trananh2212 26-09-2020 17 2   Download

Innovation in the field of state administration is essentially the development of best practices or applications of institutions, apparatus, governance, and public services to improve systems to provide added value.

13p lucastanguyen 01-06-2020 16 3   Download

Over the past decade, governments around the world have been trying to take advantage of Big Data technology to improve public services with citizens. The adoption of Big Data has increased in most countries, but at the same time, the rate of successful adoption and management varies from one country to another.

12p lucastanguyen 01-06-2020 17 2   Download

This study aims to examine and analyze how the ethics of bureaucrats in public service in the field of land, and detect factors that affect the ethics of public service bureaucrats in the field of land, as well as find effective solutions for the apparatus in enforcing the ethics of public services in accordance with the established moral standards and standard rules.

6p lucastanguyen 01-06-2020 7 1   Download

This paper analyses the contribution of both public and private sector in making telemedicine an alternate way of providing healthcare services especially in rural India.

8p guineverehuynh 19-06-2020 14 3   Download

The purpose of this study is to examine the level of customer satisfaction in public enterprises of Nepal

8p guineverehuynh 20-06-2020 16 4   Download

Find the impact of e government systems on Quality of service at private Hospitals in Amman (Filed Study)

5p guineverehuynh 22-06-2020 11 2   Download

The issue is of importance to address the often raised concerns of differences in working and quality of services provided by public and private sector banks.

12p guineverehuynh 22-06-2020 13 1   Download

The study concludes that factors such as quality of service, employee engagement and relationship, use of updated technology, customisation and attracting clients through advertisement and publicity are important factors that determine brand identity of the event management companies.

10p guineverehuynh 22-06-2020 51 4   Download