Retail Store Management

This study aimed to analyse the effect of switching cost and product return management on re-purchase intent with customer satisfaction and customer value playing as moderating variables. Company A, a wholesaler that operates in the construction building material business in East Java was selected as the case study object for examining the relationships among the measured concepts. The survey was completed in three cities in which 200 retail stores of Company A’s customers are located.

10p longtimenosee07 29-03-2024 3 2   Download

Part 1 of ebook "The retail doctor’s guide to growing your business: A step-by-step approach to quickly diagnose, treat, and cure" provides readers with contents including: financials are the vital signs to measuring your success; the anatomy of a successful retail store; the right employees are your most important asset—how to hire right; sell it or you’re dead; clone yourself to train effectively;...

166p thamnhuocgiai 24-09-2023 11 6   Download

Part 1 of ebook "Modern day retail marketing management" provides readers with contents including: playing the retail game; retailing in India; retail marketing mix; changes in the landscape of retail marketing; retail marketing strategies – basis for sustainable competitive advantage; catman strategies; retail strategy for Gen X and Gen Y; retail store formats;...

131p hanlinhchi 29-08-2023 13 6   Download

Continued part 1, part 2 of ebook "Modern day retail marketing management" provides readers with contents including: store layout; store manager – CEO of the store; the essentials of store management; the enchanting world of merchandising; merchandising management; rolling out a new store; visual merchandising – the window to retail business; private labels; retail security – preventing losses and dealing with thefts; CRM – winning and retaining loyal customers;...

238p hanlinhchi 29-08-2023 11 6   Download

Ebook Retail Management: Part 2 presents the following content: Human Resource Management in Retail; Inventory and Product Availability Levels; Retail Pricing and Communication Mix; Store Design and Visual Merchandising;...Please refer to the documentation for more details.

157p chankora 16-06-2023 5 4   Download

Ebook Retail Store Management: Part 1 presents the following content: Introduction An Overview of Retail Operations; Different Layout & Designs; Pre-Store Opening; Store Opening and Closing; Retail Arithmetic;...Please refer to the documentation for more details.

129p chankora 16-06-2023 2 1   Download

Ebook Retail Store Management: Part 2 presents the following content: Store Finance and Controls; Cash Management; Loss Prevention and Shrinkage Control; The Customer Service Desk; Different Fixtures Available for a Retail Store;...Please refer to the documentation for more details.

135p chankora 16-06-2023 2 1   Download

Lecture Retailing management (6/e): Chapter 13 - Merchandise planning. This chapter presents the following content: Types of buying systems, factors determining backup stock, basic stock list, order point, calculating the order point, shrinkage,...

53p lovebychance01 25-04-2021 17 3   Download

Lecture Retailing management (6/e) - Chapter 14: Buying merchandise. This chapter presents the following content: Merchandise branding strategies, private labels, manufacturer (national) labels, buying from vendors of national brands, going to market for national brands,...

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Chapter 1 - Introduction to the world of retailing. Chapter 1 describes the role of retailing as a keystone to the Canadian economy, the functions retailers perform, and the variety of decisions they make to satisfy customers’ needs in the rapidly changing, highly competitive Canadian marketplace.

49p lovebychance01 25-04-2021 19 2   Download

Lecture Retailing management (6/e) - Chapter 3: Multi-channel retailing. This chapter discusses the impact of electronic retailing and examines the strategies of successful e-tailers.

44p lovebychance01 25-04-2021 19 2   Download

Lecture Retailing management (6/e) - Chapter 4: Customer buying behavior. This chapter discusses factors consumers consider when choosing stores and buying merchandise and explores trends in consumer demographic segments.

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Chapter 5 - Retail marketing strategy. This chapter describes the development of a retail market strategy. In this chapter, we will address the following questions: What is a retail strategy? How can a retailer build a sustainable competitive advantage? What steps do retailers go through to develop a strategy? What different strategic growth opportunities can retailers pursue? What retailers are best positioned to become global retailers?

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Chapter 10 examines systems used to control the flow of information and merchandise. This chapter presents the following content: Supply chain management, strategic importance of supply chain management, illustration of supply chain, information and merchandise flow, flow of merchandise,...

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Lecture Retailing management (6/e) - Chapter 2: Types of retailers. This chapter describes the different types of retailers and how retailers are using the multichannel approach to attract customers.

55p lovebychance01 25-04-2021 34 1   Download

Chapter 6 examines the financial strategy associated with the market strategy. The following will be discussed in this chapter: Retailing strategy, retailer objectives, financial tradeoff made by retailers to increase ROI, the strategic profit model, components of the strategic profit model,...

48p lovebychance01 25-04-2021 9 1   Download

Lecture Retailing management (6/e) - Chapter 7: Retail locations. This chapter presents the following content: Elements in retail mix, why is store location important for a retailer? Types of retail locations, unplanned retail locations, central business district,...

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Lecture Retailing management (6/e): Chapter 8 - Retail site location. This chapter presents the following content: Considerations in selecting area for locating store, issues in evaluating specific sites.

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Chapter 9 looks at the firm’s organization and human resource strategy. This chapter presents the following content: objectives of human resource management, human resource management challenges in retailing, increasing workforce diversity, organizational design considerations,...

51p lovebychance01 25-04-2021 15 1   Download

Chapter 11 details approaches that retailers take to manage relationships with their customers. This chapter presents the following content: Customer relationship management, customer loyalty, can offering discounts achieve customer loyalty?...

35p lovebychance01 25-04-2021 19 1   Download