Satisfaction of enterprises

The study was conducted to examine the impact of factors including top management support, system quality, facilitating condition on the usage of information system (IS) and the impact of usage of information system to the user satisfaction in the application environment of enterprise resource planning (ERP) systems in enterprises in Vietnam. Formal research samples of 110 subjects, including employees and managers involved in the usage IS.

16p toduongg 24-08-2024 5 1   Download

In recent years, the term "green audit" has been referred to as an environmental audit (EA)- a tool that provides environmental information, as a basis for assessing environmental risks caused by enterprises, environmental obligations, satisfaction of environmental standards and regulations of enterprises, help reduce environmental and public health risks and improve environmental governance. The article mentions environmental audits conducted by the state audit office of Vietnam.

16p toduongg 24-08-2024 2 2   Download

Manufacturing organizations spend lot of money and time to implement ERP thinking that after implementation, it will lead to increase in work efficiency. However, in most cases, ERP implementation results in a high failure rate. Most research has focused on the critical success factors (CSF) for ERP implementation, whereas factors such as success measures, benefits of ERP and the factors responsible for successful implementation in Indian manufacturing sectors has been discussed by very few researcher.

11p longtimenosee10 26-04-2024 6 3   Download

The studies on customer loyalty presented different views and definitions of customer loyalty from different fields such as tourism; online shopping; homestay service or convenient shops system at the same time, these studies also show factors affecting loyalty such as service quality; satisfaction; tourist experience; switching costs,… However, most studies have not mentioned customer loyalty in the business performance of enterprises.

29p guitaracoustic09 14-01-2022 24 3   Download

The aim of this thesis was to study the impact of service quality, perceived value on enterprises’s satisfaction with service quality in Can Tho City. There were four specific objectives: to measure the impact of service quality on satisfaction of enterprises to measure the impact of service quality on perceived value of enterprises; to measure the impact of service quality and perceived value on satisfaction of enterprises and to propose policies to improve the quality of business registration thereby increasing the perceived value and enterprises’ satisfaction with service quality.

32p angicungduoc10 09-03-2021 21 2   Download

Human resources are invaluable assets of any organization. Employee engagement will bring many benefits to the organization. Even in difficult times, employee cohesion is an important competitive different factor of organizations.

9p tamynhan6 14-09-2020 35 2   Download

Service delivery by businesses is a particularly important and core activity of the service profession. Therefore, a lot of research by foreign authors related to service and service delivery competencies. Studies by foreign authors emphasize the role of service delivery of businesses. It is the service delivery competencies that determines customer satisfaction. Most studies show the necessary services delivery by businesses, especially commercial enterprises, in order to achieve business goals. Since then, there are many proposed service delivery models.

26p cothumenhmong6 17-07-2020 21 3   Download

The subject matter of the thesis is the factors affecting consumer satisfaction in kitchen appliances in Vietnam market. Suggestions with the aim of supporting the process of developing marketing strategies for enterprises trading in kitchen appliances in the Vietnam market are also the subject of interest of the thesis.

34p cothumenhmong6 17-07-2020 32 3   Download

The purpose of this study is to examine the level of customer satisfaction in public enterprises of Nepal

8p guineverehuynh 20-06-2020 15 4   Download

The research objective of the thesis is to research enterprises' satisfaction with online tax services of tax authorities in Hanoi to help tax agencies improve service quality and meet requirements. demand for innovation and international integration, improve national competitiveness.

0p dungmaithuy 17-09-2019 27 3   Download

This paper outlines some examples of the ways in which these measures have been undertaken at the enterprise level and the accreditation framework within which these are often established. It also proposes the idea that it may be useful to extend satisfaction measurement from a focus on the enterprise to that of the destination. This is a much more complex task that at the individual enterprise level but may be worth the effort as destinations compete for market share.

9p moser 04-03-2009 291 45   Download