Satisfaction of enterprises
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The studies on customer loyalty presented different views and definitions of customer loyalty from different fields such as tourism; online shopping; homestay service or convenient shops system at the same time, these studies also show factors affecting loyalty such as service quality; satisfaction; tourist experience; switching costs,… However, most studies have not mentioned customer loyalty in the business performance of enterprises.
29p guitaracoustic09 14-01-2022 28 3 Download
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The aim of this thesis was to study the impact of service quality, perceived value on enterprises’s satisfaction with service quality in Can Tho City. There were four specific objectives: to measure the impact of service quality on satisfaction of enterprises to measure the impact of service quality on perceived value of enterprises; to measure the impact of service quality and perceived value on satisfaction of enterprises and to propose policies to improve the quality of business registration thereby increasing the perceived value and enterprises’ satisfaction with service quality.
32p angicungduoc10 09-03-2021 21 2 Download
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Service delivery by businesses is a particularly important and core activity of the service profession. Therefore, a lot of research by foreign authors related to service and service delivery competencies. Studies by foreign authors emphasize the role of service delivery of businesses. It is the service delivery competencies that determines customer satisfaction. Most studies show the necessary services delivery by businesses, especially commercial enterprises, in order to achieve business goals. Since then, there are many proposed service delivery models.
26p cothumenhmong6 17-07-2020 22 3 Download
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The subject matter of the thesis is the factors affecting consumer satisfaction in kitchen appliances in Vietnam market. Suggestions with the aim of supporting the process of developing marketing strategies for enterprises trading in kitchen appliances in the Vietnam market are also the subject of interest of the thesis.
34p cothumenhmong6 17-07-2020 35 3 Download
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The purpose of this study is to examine the level of customer satisfaction in public enterprises of Nepal
8p guineverehuynh 20-06-2020 17 4 Download
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The research objective of the thesis is to research enterprises' satisfaction with online tax services of tax authorities in Hanoi to help tax agencies improve service quality and meet requirements. demand for innovation and international integration, improve national competitiveness.
0p dungmaithuy 17-09-2019 31 3 Download