Service consumption

Along with the development of science and technology and the application of the achievements of the 4th Industrial Revolution, many countries around the world have succeeded in building a smart city model that contributes to improving the quality of life, improving the service quality of the city government, reducing energy consumption, and enhancing the effective management of natural resources. This article aims to propose technological solutions in smart city management and development associated with digital transformation.

8p vibecca 01-10-2024 3 2   Download

The scope of this research paper is to build a standardized scale of logistics activities in enterprises. The essence of logistics activities as proposed by council of logistics management is referring to efficient and effective movement and storage of goods, services, and its related information’s from point of origin to point of consumption. However, how to assess the effective and efficient transportation and storage of goods, services, and information is the fundamental question that every organization seeks to resolve.

17p toduongg 24-08-2024 4 2   Download

It is easy for anyone who takes a look at the quality literature to note the absence of consensus in quality definition. In this article, we try to answer two questions. First one: which definition is the best? To compare and judge, we propose four criteria of “good quality definition”, and then, we list different definitions and enumerate the major existent classifications in the literature. The most important critics formulated are also listed.

16p guineverehuynh 22-06-2020 8 1   Download

The Goods and Services Tax, which is also known as VAT in many countries is a multi-stage consumption tax on goods and services. It is levied on the supply of goods and services at each stage of the supply chain from the producer up to the stage of final consumption.

5p guineverehuynh 22-06-2020 12 2   Download

The study must achieve specific objectives: adjust the scale of 'personal values', then find what aspects of'personal values' are relevant to the current market in Vietnam. Testing the concept of 'personal values' as well asits aspects corresponding to the behavioral model in some typical service industries in Vietnam. Check the reliability of the research model used in testing 'personal values' with service consumption behavior.

27p dungmaithuy 18-09-2019 12 4   Download

Research objectives: On the basis of theoretical studies and practical summaries, this thesis propose a solution to complete the policy for importing higher education service in Vietnam to meet the requirements for internation intergration. Assessment of the import policy of higher education service in Vietnam under four modes: cross-border supply; consumption abroad; commercial presence; presence of natural persons.

27p change03 06-05-2016 64 8   Download

Tuyển tập báo cáo các nghiên cứu khoa học quốc tế ngành y học dành cho các bạn tham khảo đề tài: Drug Checking: A prevention measure for a heterogeneous group with high consumption frequency and polydrug use - evaluation of zurich’s drug checking services

6p panasonic04 19-12-2011 45 5   Download

A service business is the management of organizations whose primary business requires interaction with the customer to produce the service. Facilities-based services: Where the customer must go to the service facility Field-based services: Where the production and consumption of the service takes place in the customer’s environment

31p hanhnguyen72 29-10-2009 125 32   Download

American Costumer Satisfaction Index (ACSI) and European Customer Satisfaction Index (ECSI) Intangible economic indicators Conducts analyses of customer service quality in 35 separate industries, 190 companies and government agencies on a scale of 1 to 100 Post-consumption assessment by the user about the product or service gained Uses expectancy confirmation-disconfirmation approach: focuses on service comparisons with customers prior expectations

0p moser 04-03-2009 122 70   Download

This feasibility study commissioned by the National Institute for Advanced Industrial Science and Technology in Japan (AIST) and supported by the Sustainable Consumption Unit (UNEP) provided an overview of approaches used in different disciplines for evaluating consumer behaviour. The study analysed the applicability of existing research concepts, theories, and tools for evaluating consumer satisfaction with product-service systems (PSS). It included a discussion of their strengths/weaknesses.......

61p moser 04-03-2009 267 44   Download