Setting agenda for quality improvement

The paradigm shift in the locus of control in many health systems brought about by consumerism, makes it imperative for consumers of health services to be involved in setting agenda for quality improvement.. This study sought to identify service quality gaps in a public hospital using the clients’ judgement.

6p tocectocec 19-05-2020 9 0   Download

This plan sets out our high level business priorities and delivery plans for 2012-2013, not only to provide core services to offenders in prison and on probation in England and Wales, but also to continue to improve the way we work, to achieve better outcomes for the public at less cost to the taxpayer. The reforms and activities in this plan are part of the wider Ministry of Justice Transforming Justice programme, to deliver a justice system which is more effective, less costly, and more responsive to the public.

48p bi_ve_sau 05-02-2013 49 4   Download