Source of new knowledge

This paper explores the role of management of staff suggestions for knowledge creation. It also proposes a framework for the management of staff suggestions within a quality management system.

8p guineverehuynh 21-06-2020 30 5   Download

Attempts to understand knowledge phenomenon in organization can be traced throughout management history. Taylor (1911), in his ‘scientific management’, attempted to formalize workers’ experience and tacit skills into objective and scientific knowledge without insight that a worker’s judgement was a source of new knowledge. However, it was Barnard (1938) who shed light on the importance of ‘behavioural knowledge’ in the management processes.

18p monkey68 13-03-2009 278 23   Download