Travel related industry
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Ebook "Dimension of the hospitality industry (Third edition)" offers focused coverage of each sector within hospitality: food and beverage, lodging, and travel and tourism examines the size, scope, and operations of each of these key areas and shares essential information on related concepts products, and services. Throughout the text, this Third Edition brings the material out of the classroom and into the real world with a set of powerful new learning tools. Please refer to part 2 of the ebook for details!
269p lytamnguyet 04-08-2023 5 3 Download
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Part 1 of ebook "Travel and tourism public relations: An introductory guide for hospitality managers" presents the following content: the travel and tourism industry and PR’s role in it; PR at hotels and lodging establishments; restaurant public relations; transportation public relations;...
127p damtuyetha 09-01-2023 20 4 Download
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Ebook "At your service: English for the travel and tourist industry (Teacher's guide)" is designed to develop the job-related English of people who are training for, or who are already working in, careers in the tourism and service industries. The functional aspects of the course describe many of the work routines and situations of the following personnel: hotel receptionist, travel agent clerk, tour guide, cashier, airport check-in clerk, tour operator representative,... Please refer to the ebook for details!
48p lacvuchi 09-09-2022 6 3 Download
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Ebook "Highly recommended 2: English for the hotel and catering industry (Teacher's book intermediate)" is designed to improve the job-related English of people who are training for, or who have already started, careers in the hotel and catering industry. The functional aspects of the course deal with the work routines of front office (receptionists, switchboard and reservations staff), restaurant (waiters/ waitresses, kitchen and bar staff) and housekeeping (supervisors and room attendants).
66p lacvuchi 09-09-2022 34 9 Download
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The objective of this study is to identify challenge and opportunity in designing LP. Five dimensions associated with designing loyalty programs such as membership, point structure, benefit, communication program, and partnership have been identified.
15p lucastanguyen 01-06-2020 10 2 Download
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Chapter 6 - Hospitality and related services. After completing this unit, you should be able to: Study the lodging industry, appreciate the immensity of the restaurant-food service industry, learn the current trends in resorts and timesharing mode of operation, discover why meetings and conventions as well as meeting planners are so important to tourism.
11p trueorfalse8 07-09-2017 105 1 Download
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Chapter 16 - Tourism planning, development, and social considerations. After completing this unit, you should be able to: Identify the factors that determine the success of a tourism destination, relate tourism planning to tourism policy, discover what the goals of tourism development should be, recognize some serious barriers to tourism development must be overcome if a desired growth is to occur,...
12p trueorfalse8 07-09-2017 69 1 Download
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Chapter 1 - Introduction to human resources in the hospitality industry. The learning objectives for this chapter include: Describe the travel and tourism industry and the hospitality segments within it, discuss how the human resources function relates to the management of hospitality organizations, identify specific HR responsibilities which are important in most hospitality organizations,...
25p trueorfalse8 07-09-2017 59 2 Download
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International education has a considerable economic presence in Australia. This is most clearly seen in a comparison of export income data. For 2009, the ABS calculates that service exports attributable to Education‐related travel services were equal to around $18 billion. 12 This includes all expenditure attributable to international students in Australia, be it fees or living expenses.
0p trinhcaidat 19-04-2013 45 3 Download