Ebook Performance-based management: what every manager should do to get results

Ebook Performance-based management: what every manager should do to get results is organized as follows: Chapter 1 how leaders set the direction, chapter 2 how to provide direction, chapter 3 how to set expectations, chapter 4 how to identify behaviors that lead to performance, chapter 5 how to use orientations and training effectively, chapter 6 how to use job aids to support performance, chapter 7 how to make giving feedback less painful, chapter 8 how to recognize and reward people.