°*^San pham • Djch vu<br />
<br />
<br />
J<br />
LAM THE NAO DE<br />
NANG CAO HIEU QUA<br />
CHO CAC TRUNG TAM<br />
D U LIEU<br />
<br />
<br />
1. NHU CAU XAY D U N G TRUNG TAM Uu chufc khang dinh rang phan tan ddi hdi chi phi<br />
LIEU (TTDL) TAP TRUNG qua thudng xuyen ne'u mudn dat dtfdc hieu<br />
qua va dp tin cay. Ke't qua la hp tU cam ke't<br />
Theo ke't que mdt cupc dieu tra danh chuyen ddi cac he thd'ng phan tan va phan<br />
rieng cho cac nhan vien quan tri IT, nhieu phdi thanh mdt TTDL tap trung, ndi ma hp<br />
cdng ty dang thie't ke lai cac TTDL cua hp de cd the tan dung ifu the cua nhufng tien bd mdi<br />
cai thien hieu nang va nang cao hieu qua. nhat ve cdng nghe nhu ao hda va mang WAN<br />
tdc dp cao de nang cao san lUdng diJ lieu va<br />
Mdt nha quan ly ve CNTT cho biet: thuc day hieu nang IT trong toan doanh<br />
"Chung tdi da thufc hien don gian hda mdt so nghiep.<br />
thuf tif vai nam trUdc day song chung tdi vin<br />
cd sU chdng cheo trong he thd'ng. Ha tang Thuc day quan tam de'n TTDL tap<br />
mang IT tap trung cue bd da xuat hien nhieu trung la mdt xu hudng phat trien cua CNTT,<br />
suf bat cap va khdng hieu qua, gay trd ngai bao gom viec hpp nhat TTDL, hd trd ao hda<br />
cho qua trinh kinh doanh va tang chi phi. may chu va may tinh de ban, dien toan dam<br />
Chung tdi tudng la viec xuf ly dtf lieu tap trung may, kha nang khdi phuc sau suf cd, tinh lien<br />
va quan ly mang dd'i vdi td chufc cua chung tdi tuc trong boat ddng kinh doanh (DR/TCN),<br />
la td't, nhUng thUc te chung tdi cung cd cac va kie'n true hudng dich vu (SoA). Suf dung<br />
pbdng ban nhu cac pbdng nhan sU, nhan vien nhufng chie'n lUdc nay, cac td chufc dang cd<br />
mang va cac pbdng chufc nang khac ma cd he gang cung cap hieu nang uflng dung thich hdp<br />
thdng may chu va may tinh de ban rieng cua nhat cho cdng dong ngUdi suf dung vdi cac van<br />
hp. Va chung tdi cd cac phong ban ma chi cd de phai giai quye't va chi phi tha'p nhat cd the.<br />
may tinh de ban va nhufng pbdng ban khdng<br />
cd nhan vien IT. Dieu nay dan de'n cac boat Dang tie'c, trong mdt cupc khao sat<br />
ddng khdng nhat quan va rat thieu hieu qua". dupc tien hanh trong quy 3/2008 dd'i vdi 100<br />
nhan vien quan tri IT ve van de cai thien hieu<br />
Van de ma nha quan ly CNTT tren nang cua TTDL, bang nghien cufu IDG da<br />
dufe ra khdng phai la ca biet. Sau mdt thap ky nhan thay chi phi cua TTDL dang tang nhanh<br />
cac he thdng thdng tin phan tan, nhieu td chdng va da vUdt qua cdng suat va khdng gian<br />
<br />
<br />
<br />
46 SO 1 / 2 0 1 0 THONG TIN KHKT & KINH TE BUU DIEN<br />
San pham - Djch vu<br />
<br />
£4<br />
cho phep. Do do de dap ifng nbu cau phat cac khoang each ve bao mat do thieu cac<br />
trien hoat ddng, cupc khao sat cho thay, cac chinh sach nhat quan va khdng cd kha nang<br />
nha quan ly CNTT phai thiet ke lai cac TTDL ap dung, thufc thi va tich hpp cac chinh sach<br />
cua hp nham giam khdng gian, ngudn va chi khac nhau tren cac thie't bi, mang va cac he<br />
phi dau tu hon. thdng khac nhau.<br />
<br />
cAc THACH THL/C VE HIEU NANG DOI Khdi phuc sau sU co/Tinh lien<br />
veil TTDL tuc trong kinh doanh: Trong trUdng hpp<br />
gap sU cd, cac TTDL can phai cd kha nang<br />
Mac dii ndi thi cd ve ddn gian song bao ve vdi kha nang sao lufu nhat quan, tin<br />
viec nang cao hieu nang va giam chi phi cay. Dieu nay yeu cau bang thdng rat Idn va<br />
thdng qua ddn gian hda mang thufc suf la thach phai dufdc quan ly mdt each hieu qua de dam<br />
thufc. Xet cho cung, cac nha quan ly tuyen bd hieu suat va dp tin cay.<br />
mot tieu chuan khdng cd nghia la nhan vien<br />
cua hp se lam theo nd. "Gia sd chung tdi Ao hoa: ao hda nang cao viec suf dung cac<br />
chuan hda trSn Windows, nhufng chung tdi tai nguyen mang, nhufng tao ra them tinh<br />
van cdn cd Linux va Novell, mdt nha quan ly phifc tap va dat ra cac yeu cau Idn bon ve<br />
IT cua mdt doanh nghiep Idn thufa nhan: Viec QoS vdi dp tri thap. Trong so nhifng thach<br />
CO gang chuan hda tat ca nhOfng pbdng ban thufc nay, tinh phufc tap cd le la quan trpng<br />
khac nhau nay dUdng nhU khdng bao gid di nhat, do tinh phufc tap gia tang trong cac dif<br />
de'n ke't qua". Mdt so ye'u td can trd nd lUc ctia lieu se lam cham hieu nang cua ufng dung, tri<br />
cac td chufc trong viec cai thien hieu suat cua hoan viec trien khai cac ufng dung kinh doanh<br />
TTDL, bao gom: mdi va can trd nhufng cai tien. Trong cupc<br />
khao sat TTDL cua IDG, hdn mdt nufa phan<br />
Tdng trudng: Cang nhieu mang, nhieu may hoi (59%) cho biet rang mufc dp phufc tap<br />
chu va nhieu lufu truf thi cang gay ton kem trong cac mang TTDL cua cdng ty minh da<br />
khdng gian va tieu thu ngudn. Dieu nay la tang so vdi each day 12 thang va cho rang<br />
thach thufc dau tien khi phat trien TTDL. nhCfng trd ngai trong viec don gian hoa cac<br />
TTDL dang tang, day cac TTDL hudng tdi<br />
Tinh phitc tap: Nhieu thie't bi trong cac viec sd dung khdng hieu qua cac tai nguyen ha<br />
TTDL va nhieu giao thufc la nguyen nhan lam tang, tang chi phi van hanh, cung nhu gia<br />
tang suf phufc tap, lam gia tang nhu cau ve kha tang nhOfng rui ro ve bao mat va thdi gian chet<br />
nang tUdng tac va lien ke't nd'i tai tat ca cac do ldi cua con ngifdi va sU cd mang.<br />
mifc, dd la chufa ke de'n viec nd ddi hdi sU<br />
quan ly td't hon va nhieu khda dao tao khac Tat nhien, tinh phufc tap khdng chi la<br />
nhau de nam bat dUdc tdan bp he thdng. mdt van de. Thdng thUdng, nd cung la mdt<br />
trieu chufng dUdc gay ra bdi nhufng sai sdt cua<br />
Phan mem: Nhieu he thdng va ufng dung se he thd'ng khac. Vi du, 77% phan hoi trong<br />
lam tang cac van de ve quan ly, ddi hdi cac khao sat cua IDG cho biet phan mem la nhan<br />
cdng cu mdi de cd the cung cap cac ufng dung, td chinh gdp phan tao nen tinh phifc tao<br />
thie't bi, he thd'ng va cac giao thufc thdng qua trong cac mang cua TTDL. Trong khi do, gan<br />
Idn hdn. mdt niia sd phan hoi (49%) cho la tinh phufc<br />
tap thupc ve phan cufng va 4 3 % ndi rang do<br />
Bdo mat: Tinh phufc tap tang them dan den la do he dieu hanh va cac thie't bi.<br />
<br />
<br />
Q TIN KHKT & KINH TE BUU DIEN SO 1 / 2 0 1 0 47<br />
>^San pham - Djch vu<br />
<br />
<br />
<br />
phuc bdi chufc nang da phUdng, Idn cho biet<br />
Giam gia<br />
"Chung tdi se phai thue va dao tao them<br />
Day manh phan phoi dich vu<br />
nhan vien cho qua trinh ao hda. Day la mdt<br />
van de Idn bdi vi cd rat nhieu thd de ao hda<br />
Ho tro cac i>ng dun0 moi<br />
va day la mdt cdng nghe kha mdi. Khdng cd<br />
Nang cao bao mat M%<br />
Id trinh tdt thi khdng the phdi hpp dUpc cung<br />
Duy tri sir hai Idng 1S%<br />
cac nha cung cap thie't bi cung nhu giai thich<br />
Nang cao kha nang mo rong 25%<br />
cho cac khach hang.<br />
Nang cao kha nang quan ly ITS.<br />
Nang cao dich VU cho ngucri<br />
sir dung tu'>ta<br />
^o.i'w !["j RKeai'hstr.M&i<br />
Cac td chufc coi cac ufng dung nhu la<br />
mdt tai san thiet yeu. Tuy nhien, phan mem<br />
cung dat ra nbCfng thach thufc dd'i vdi viec cai<br />
Hinh 1: Nhitng thuc day hdng dau cho<br />
thien hieu nang cua TTDL dac biet la khi<br />
nhitng dau tu cdng nghe mdi<br />
phan mem trong TTDL md rong tuf cac ufng<br />
dung de'n cac he thd'ng van hanh mang. Thufc<br />
te, cd nhufng thach thufc ve tich hdp va kha<br />
TINH P H C C TAP VE CONG NGHE<br />
nang tUdng tac bat nguon tif he dieu hanh<br />
giufa cac thanh phan mang khac nhau trong<br />
Suf phat trien cua nhieu cdng nghe TTDL. Ke't qua la viec quan ly phan mem tie'p<br />
khien chung ta khdng the kiem soat dUdc suf tuc la bai toan khd giai quye't.<br />
phat trien cua may chu, be thd'ng va cac thiet<br />
bi. Chung cd the chay nhieu be dieu hanh<br />
Tuy nhien, bao mat tham chi cdn khd<br />
khac nhau va suf dung cac cdng cu quan ly<br />
giai quye't hon. Dieu nay da dUdc phan anh<br />
khac nhau, do dd viec tich hpp va thufc hien<br />
trong nghien cufu cua IDG, trong do 43%<br />
tUdng tac rat khd khan. Su "hd Idn" ve cdng<br />
phan hdi cho biet nhuftig mdi quan tam lien<br />
nghe dang lam giam hieu nang va hieu qua<br />
quan tdi bao mat, dac biet nbuYig rui ro dupc<br />
cua TTDL va lam tang chi phi.<br />
gidi thieu bdi cac cdng nghe mdi nhU ao hda.<br />
Ao hda, mdt ufu tien hang dau trong CAC THUC DAY VE KINH TE<br />
so nhufng phan hoi cua cupc khao sat, se lam Khao sat cua IDG cho thay 74% phan<br />
giam sU "bd Idn" ve cdng nghe cua TTDL bdi sin sang dau tU cho cdng nghe thdng tin<br />
nhufng nd mang tdi nhufng phufc tap mdi. La de cai thien hieu nang cua TTDL, dac biet ne'u<br />
mot cdng nghe tUdng dd'i mdi, ao hda khd dau tu nay giup giam cbi phi van hanh tha'p<br />
quan ly chinh xac, khd phii hdp vdi cac cdng hay nang cao kha nang phan phdi djch vu<br />
CU quan ly chu& chin muoi va chufa cd nhufng (66%). Cac van de khac thufc day nhufng dau<br />
dieu kien thufc te td't nhat de tie'p tuc phat tu ve IT trong TTDL d cac cdng ty nay la nhu<br />
trien. Tat nhien, cac cdng cu ao hda se phat cau de nang cao hieu suat (58%) va dap ufng<br />
trien trong tUdng lai. Trong khi chd dpi, phan nhuhg yeu cau phufc tap (53%).<br />
Idn cac td chufc (86%) cho biet hien nay dang<br />
dau tu vao ao hda may chu vdi muc dich chu Tuy nhien, giam cbi phi khdng phai la<br />
ye'u la tie't kiem chi phi. mdt muc tieu dl dang dat dupc, dac biet trong<br />
cac mdi trUdng mang TTDL ngay cang phufc<br />
Giam ddc IT cua mot hang cung cap tap hdn. Tuy nhien dii dl dang hay khdng, thi<br />
<br />
<br />
48 SO 1 / 2 0 1 0 THONG TIN KHKT & KINH TE BUU DIEN<br />
-jSan pham - Djch vu<br />
<br />
<br />
va de dang hOn.<br />
Significant Factors Contributing to<br />
Complexity in Data Center Network - Dat dupc sU thd'ng nhat: Cac cdng ty can<br />
xem xet de cac TTDL dUpc thUc thi dl dang<br />
software 77' •<br />
hOn de dap ufng suf uy quyen cua cac cO quan<br />
Harrlvors 40"n<br />
quan ly va cac chinh sach quan ly trong ndi bp<br />
op'^ratingiyitemi 4?'% cdng ty.<br />
Devices 4V">n<br />
<br />
F.3Clllti5i ^5'.'«<br />
Thufc te', nghien cufu cua IDG thd tU<br />
dupc cac nha quan ly TTDL thUc hien de cat<br />
s^'Urce: ILO Pi»3Khi6r-/ii;e:<br />
giam chi phi nhUsau: cai thien phan phdi dich<br />
Hinh 2; Cdc nhan td chinh anh hudng vu (60%), nang cao bao mat (32%), duy tri sU<br />
den do phuc tap trong mqng TTDL tuan theo (28%) va cai thien kha nang md<br />
rong (25%).<br />
cat giam chi phi la rat can thiet. Theo de xuat<br />
khao sat cua IDG, cac to chufc hien dang cd 5. NhGng quan tam ve cong nghe TTDL<br />
gang thUc hien bat cuf viec gi de tie't kiem. Vi<br />
du, khao sat cho thay cd de'n 63% nhu cau Cac nha quan ly IT quan tam den duy<br />
thie't ke lai TTDL de cai thien bieu nang cua tri bieu nang cua cac TTDL mac dii khdi<br />
chiing. lupng cdng viec gia tang. Nhifng quan tam<br />
nay, theo cac phan hoi trong khao sat cua<br />
Dd'i vdi cac td chufc nay, cat giam chi IDG, xoay quanh cac van de sau:<br />
phi khdng chi la tie't kiem tien. Nd cdn la hd - Nhan biet va giai quye't van de nhanh: Cac<br />
trp cac cdng cu mdi de tao ra tien. Vi du, nha quan ly IT can dat dUpc kha nang quan<br />
trong so cac thuc day kinh te hang dau sau ly va tam nhin sU kien tren toan bd TTDL va<br />
nhufng sang kie'n de nang cao hieu nang cua ba tang mang<br />
TTDL, theo duf lieu cua IDG, la nhu cau xay - Mufc dp san sang cao: Cac nha quan ly IT<br />
dung pbdng de hd trp cac ufng dung mdi can kha nang truy nhap tat ca cac mufc - ufng<br />
(47%) va nhu cau ve mufc dd sin sang dung, he thd'ng, nen tang va mang.<br />
24/7(365). - Tinh phdc tap - lien quan de'n ldi cua con<br />
ngUdi: Cac nha quan ly IT can mdt giao dien<br />
Cho dii ly do gi, khi cbi phi cua cac cung cap dl suf dung, dl hpc va nhat quan cho<br />
TTDL dang leo thang va dieu nay tat ye'u lam phep truy nhap mang va cdng nghe cua<br />
nay sinh nhu cau cat giam cbi phi. Mdt so TTDL<br />
bien phap da dUdc thufc bien nhU giam so Theo giam ddc trung tam phuc hoi chufc nang<br />
lupng thie't bi, khdng gian va ngudn tieu thu. IT, viec giai quye't van de nhanh la rat khd bdi<br />
Ngoai ra cd the thUc hien cac bien phap sau vi ban khdng biet van de gi cho den khi nd<br />
nhu nhuing sang kie'n giup cai thien TTDL: thufc sU xay ra.<br />
- Cai thien phan phdi dich vu: Nham giam tri<br />
xud'ng mufc thap nhat va tang cUdng bao mat, Khao sat cua IDG cung cho biet mot<br />
linh ddng trong md rong va dinh tuyen mang vai quan tam hang dau ve cdng nghe khac la<br />
tien tien giufa cac TTDL tam quan trpng cua mang va cac kha nang<br />
- Nang cao kha nang san xuat: Cac cdng ty quan ly hieu nang TTDL. Vi du, cac phan hoi<br />
can tang dUpc hieu qua thdng qua viec cung cho biet hp dang trien khai quan ly truy<br />
cap cac ufng dung va tai nguyen mang nhanh nhap/bao mat (58%), cac dich vu Web (58%),<br />
<br />
<br />
THONG T I N KHKT & KINH TE BUU DIEN s o 1/2010 49<br />
^<br />
<br />
w Cong nghe-Giai phap<br />
<br />
Trong tat ca cac giai phap<br />
tren, Guhasarkar cho rang cai<br />
quan trpng nhat la hpp nhat<br />
cac thie't bi trong TTDL. Ngoai<br />
ra, theo dng viec bd bdt mdt sd<br />
thie't bi bang each xda bd cac<br />
cap chuyen mach trong TTDL<br />
se giam mufc phufc tap va tri<br />
cung nhu chi phi.<br />
<br />
Mac du viec cung cd thie't bi la<br />
mdt khdi dau td't song mdt sd<br />
td' chufc dang cd gang thufc hien<br />
dong thdi hai viec: tang kha<br />
nang thUc thi va giam gia thanh<br />
qtian ly bao mat va cac Id hdng (56%) va quan bang each tao nen nhifng thay<br />
ly TTDL (47%). ddi trong td chufc va trong viec xd ly tap trung.<br />
Mdt vi dui la md rong he thd'ng xuf ly dieu<br />
6. Tdi iXu hoa hieu nang TTDL khien thay ddi de giup giam tdi da cac loi do<br />
con ngUdi cd the gay ra trong qua trinh<br />
chuyen ddi he thd'ng. Thufc hien cac chinh<br />
Mac dii cd nhieu thach thufc nhufng cac<br />
sach cung nhu cac thu tuc cho nhifng thay ddi<br />
td chdc, doanh nghiep vin cd the nang cao<br />
nay, bao gom viec xay dufng he thd'ng, cac<br />
bieu nang TTDL trong khi giam tdng cbi phi.<br />
thay ddi ve mang, cap nhat cac ufng dung va<br />
Cac nha cung cap thie't bi va cac chuyen gia<br />
them vao kha nang dU pbdng cho mang va he<br />
phan tich cho biet cac bUdc sau cd the giup<br />
thd'ng.<br />
cac td chufc thufc bien tdi ufu bieu nang cua<br />
TTDL:<br />
- Thie't ke lai TTDL theo quy trinh sap xep Ket luan<br />
hpp ly hda hdn<br />
- Xda bd cac cap mang cua TTDL va giam Mac dii tdi UU hda TTDL ddi hoi thdi<br />
tinh phufc tap gian va suf nd lUc va se gay xao trpn khdng chi<br />
- Thie't ke cac mang de phan phdi QoS thich de'n bd phan IT ma se anh hudng den toan bd<br />
hpp cho moi he thd'ng. ufng dung va nhdm td chufc. Song bang each cung cd va thie't ke<br />
ngUdi suf dung lai kie'n true mang TTDL, cac td chufc cd the<br />
- Hpp nhat bao mat TTDL de giam va cai thu diigc nhitng ke't qua to Idn, don gian trong<br />
van hanh, linh boat trong kinh doanh va cai<br />
thien viec quan ly chinh sach<br />
thien dang ke hieu suat. Dieu quan trpng nhat<br />
- Thuc day tinh nang dinh tuye'n tien tien de<br />
cua viec thie't ke lai he thd'ng la mang se giam<br />
hd trp hieu nang va cac yeu cau ve bao mat<br />
dupc dp tri va hieu qua hOn.<br />
- Thie't ke can hd trd kha nang tUdng tac va<br />
tich hpp<br />
Bui Thien HUdng<br />
- Hpp nhat quan ly mang thdng qua mdt ban<br />
giao tie'p ngUdi may trufc quan. (Theo: www.iuniper.net)<br />
- Tich hpp ho trd cac he thd'ng mdi va cac<br />
dang ifng dung mdi trong tUdng lai<br />
<br />
<br />
<br />
50 so 1/2010 THONG TIN KHKT & KINH TE BUU DIEN<br />