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Lecture The management and control of quality - Chapter 8: Performance measurement and strategic information management

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Chapter 8 - Performance measurement and strategic information management. This chapter explain the use of cost management information for each of the four functions of management and in different types of organizations, with emphasis on the strategic management function; explain the contemporary business environment and how it has influenced cost management; explain contemporary management techniques and how they are used in cost management to respond to the contemporary environment.

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