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What's up Omni? The relationship between Omni-channel supply chain and logistics service quality in influencing online purchasing behaviour
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"What's up Omni? The relationship between Omni-channel supply chain and logistics service quality in influencing online purchasing behaviour" investigates the relationship between the Omni-channel supply chain and logistics service quality in influencing online purchasing behavior. A survey-based approach is used to collect data from consumers about their perceptions. Overall, the study had enhanced the understanding of the relationship between the Omni-channel supply chain and logistics service quality with online purchasing behavior.
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