Banking Financial Services

In this study a set of research questions were asked to the respondents to identify the impact of financial literacy on customer satisfaction towards banking services. It was found that level of financial literacy was low among the respondents and there is no significant impact of financial literacy on overall customer satisfaction.

8p guineverehuynh 22-06-2020 29 1   Download

The thesis is limited to assessing the current situation of access to basic banking products and services of individuals in the Northern Delta provinces, especially those living in rural areas and people with low income. The reason why the Northern Delta was chosen for this research is that this is the region where most people in rural areas earn there living mainly on agricultural activitives, have low income and only can access to basic financial services. The region is more limited than other regions in the country.

23p dungmaithuy 18-09-2019 31 3   Download

Abstract of Doctoral thesis: Quality of financial- banking services in the commercial banks of Vietnam be an important contribution to the commercial banks of Vietnam in improving the service quality to increase competitive advantage in the financial market.

33p nhokbuongbinh91 24-11-2016 69 7   Download

To study the non-credit services development on two aspects of scale and quality for identification of both advantages and limitations to the development of commercial bank's non-credit services in Vietnam. On that basis, the thesis proposes solutions for commercial bank's non-credit services development in Vietnam.

29p ckemgjocute 24-08-2015 72 9   Download