Brand loyality

This  study  explores  brand  loyalty  behaviour  on  soft  drinks  and  examines  key  brand  loyalty factors:  brand  name,  product  quality,  price,  style,  store  environment,  promotion  and  service quality. Consumers are classified into two categories by their degree of brand loyalty: hard-core  loyal  customers  and  brand  switchers.

105p nguyenyenyn117 17-06-2019 77 7   Download