Business driven technology

Conflict is ubiquitous irrespective of business, society and country. The nature of conflict management strategies followed by managers is partly influenced by the context, personal characteristics, cultural and family background.

10p lucastanguyen 01-06-2020 26 2   Download

Chapter 4 - Measuring the success of strategic initiatives. The learning objectives for this chapter include: Compare efficiency IT metrics and effectiveness IT metrics, list and describe five common types of efficiency IT metrics, list and describe four types of effectiveness IT metrics, explain customer metrics and their importance to an organization.

22p tangtuy11 20-05-2016 43 2   Download

Business activities and profitability increasingly depend on technology, challenging IT to optimize services based on business priorities. The most effective way to deliver business-optimized service is to adopt a process-driven, holistic approach to IT operations, shifting the focus from technology to important services, and measuring success from the service consumer’s perspective.

14p duypha 06-08-2009 126 20   Download