Business service

Assuring occupational safety, hygiene is one of the essential factors to protect labor - the essential element assuring productivity, quality, production efficiency in a company. In particular, during the international economic integration, the loss of occupational safety and health has been causing tremendous losses to businesses, for the manufacturing and service industries. In order to improve the quality and efficiency of occupational safety and health work, it is necessary to orient the legal system that regulates the occupational safety and health of enterprises.

10p toduongg 24-08-2024 1 1   Download

According to Hayashi et al. (2014), delivery service significantly affects the success of online shopping. Today, the quality of life is enhanced and personalized, consumer demand for saving time and upgrading shopping facilities through online purchases of ever-expanding food products, so the satisfaction of customers buying food with last-mile delivery service on e-commerce platforms in Vietnam becomes an important issue that businesses should focus on.

6p zizaybay1101 09-05-2024 12 3   Download

In recent years, the fourth industrial revolution has been progressing strongly, resulting in numerous accomplishments that have profound implications for various industries and sectors of the economy, including the banking sector. In the context of the digital transformation boom, traditional banking models have undergone modifications and advancements with the aim of boosting competitiveness and efficiency, leading to the emergence of the Open banking .

3p zizaybay1101 09-05-2024 9 3   Download

In recent years, Vietnam freight forwarding industry is growing and contributing significantly to the national GDP. However, the efficiency in providing service delivery at the domestic firms is not high to compete with multinational companies that are strong potential and finance. There have been many studies on freight forwarding, but mainly qualitative research and other studies are in-depth analysis logistics. T

7p longtimenosee10 26-04-2024 12 3   Download

This paper contributes to the literature on the internationalization process of new ICT companies, especially the ride-hailing developer firms. It analyzes the global expansion of UBER in the Asian market. UBER did an aggressive expansion using a standard business model in every market that they get into. The strategy was on scale economy rather than localization of services. The case analysis suggests that UBER was unsuccessful in its global expansion due to a number of factors especially t

7p longtimenosee10 26-04-2024 2 2   Download

Acknowledging the necessity, especially in Ho Chi Minh City, the author decided to conduct a research on the topic of “Factors influencing choices of using third-party logistics service providers of manufacturing companies in Ho Chi Minh city”. The topic does not only provide suggestions for 3PL service providers in Ho Chi Minh city to improve their operations and customer services, but also provide basis for further study of related issues surrounding the 3PL outsource decisions of different types of firms as well.

149p nkn8a8 19-07-2023 23 13   Download

The research aims to explore which factors will influence consumers’ intention to adopt e-wallet and the extent to which those will impact consumers’ behavior, then suggest some recommendations for improving e-wallet payment in Vinh Long province. In the current fierce competition, such information will be definitely valuable and useful for e-wallet service providers who are making every effort to expand the market and increase the number of e-wallet subscribers.

122p nkn8a8 19-07-2023 22 14   Download

CRM is a relative new technology in which allows organisations to capture data, and improve customer service capabilities. IT strategy planning is the process of planning, and implementing changes, to ensure organisations have best practise in regards to decision making and infrastructure. At the current moment there is little information domestically available in Australia about CRM systems. This thesis provides some insight, in-regards to CRM and IT strategy planning practice, in Australia.

160p runthenight07 01-03-2023 6 3   Download

The objectives of this research are to understand how routinised operation processes and HRM practices impact on L&SC competencies of LSPs in China. To achieve the above objectives, this study formulated four research questions: 1) Do BP&SOPs positively relate to L&SC competencies of LSPs in China? 2) Do HRM practices positively relate to L&SC competencies of LSPs in China? 3) Does Guanxi enhance the relationship between BP&SOPs and L&SC competencies? 4) Does ICT support bolster the relationship between BP&SOPs and L&SC competencies?

178p runthenight04 02-02-2023 10 2   Download

The objective of this research is to explore the quality of e-government services in Jordan from the perspective of citizens (users). More specifically, it aims to: (i) Examine and describe the experience of quality e-government services; (ii) Understand how expectations of e-service quality is formed; and (iii) Understand the impact of quality e-government services on citizens’ trust of the e-government services.

116p runthenight04 02-02-2023 7 3   Download

The aim of the research is to explore the effects of Thai culture on the efficacy of Western modelled performance management (PM) in a cross-cultural setting. Thailand is becoming increasingly important to Australian businesses, particularly in view of the ASEAN Economic Community Plan, which is now in its final stages implementation (ASEAN 2015). The primary data for this study was sourced from 43 semistructured and in-depth interviews with 30 participants.

264p runthenight04 02-02-2023 8 2   Download

This thesis examines the influence of Selection Performance, Monitoring and Business Assistance Intensity, Resource Allocation, and Professional Management Services on business incubation performance. This study extends current research by investigating an additional construct which examines targeted areas of professional management services including marketing and promotion, strategic management, financial management, and staff and personnel management.

286p runthenight04 02-02-2023 8 2   Download

This study examined what people in mainstream businesses do in response to issues that affect the accessibility of their products and services. This study has taken a new approach to investigating root causes of some of the problems that PWDs experience, an approach that places business activities at the centre of the study.

221p runthenight04 02-02-2023 9 2   Download

This study focuses on exploring the effects of networks on the process of commercialisation in the biotechnology industry. The biotechnology industry itself has a specific position in the industrial markets because of its capability of successfully employing network knowledge to innovate products and services. However, the industry struggles to implement the resource networks to take innovations to market.

248p runthenight04 02-02-2023 9 3   Download

The objectives of the study are therefore: (1) to apply the concept of the dynamic capability perspective to the IT–competitive advantage research in order to explicate the strategic role of IT in attaining competitive advantage; and (2) to examine the antecedent capabilities and competences that may lead towards developing adaptive IT capability.

274p runthenight04 02-02-2023 9 3   Download

The main objective of this research study is to empirically test if a traditional brand equity model is applicable to online companies and to ascertain its nomological validity.

240p runthenight04 02-02-2023 9 3   Download

The primary purpose of this study is to explain how and when customer experience benefits the company. Built upon Customer-Dominant Logic, Social Identity theory and Need for cognition, the study propose that customer experience leads to customer engagement behavior via two routes: customer-firm and customer-employee identification.

216p hoamaudon2510 16-06-2022 76 5   Download

The studies on customer loyalty presented different views and definitions of customer loyalty from different fields such as tourism; online shopping; homestay service or convenient shops system at the same time, these studies also show factors affecting loyalty such as service quality; satisfaction; tourist experience; switching costs,… However, most studies have not mentioned customer loyalty in the business performance of enterprises.

29p guitaracoustic09 14-01-2022 26 3   Download

Lecture Electronic commerce - Chapter 3: Retailing in Electronic Commerce: Products and Services learning objectives: Describe electronic retailing (e-tailing) and its characteristics. Define and describe the primary e-tailing business models. Describe how online travel and tourism services operate and their impact on the industry. Discuss the online employment market, including its participants, benefits, and limitations. Describe online real estate services. Discuss online stock-trading services.

49p caphesuadathemtac 09-11-2021 11 3   Download

Researching on factors affecting human resource development: In case of the small and medium companies in the Trade and Service sector in Tra Vinh province, in order to analyse, evaluate and make new contributions to the theoretical base, on the basis of which proposes governance implications to perfect the admission factors to human resource development of SMCs, contributing to improving the performance of local businesses.

27p closefriend08 10-11-2021 16 5   Download