Dealing with booking enquiries

Curriculum "Hospitable English (Major in: English - Associate degree)" includes the following main contents: Dealing with incoming calls; Customer information; Taking reservations; Dealing with booking enquiries;... We invite you to take a look!

52p gaupanda026 25-04-2024 2 2   Download

Curriculum "Hospitable English (Major in: English - Associate degree)" includes the following main contents: Dealing with incoming calls; Customer information; Taking reservations; Dealing with booking enquiries;... We invite you to take a look!

52p gaupanda026 25-04-2024 2 2   Download

Ebook "Crisis management in the food and drinks industry: A practical approach (Second edition)" is worrying about a human pandemic arising from the avian flu epidemic that is spreading from the Far East, the implications of which could be as great for the food industry as were the outbreaks of foot and mouth disease and BSE. Examples of typical documents like a crisis plan for a business, a crisis checklist, a press release announcing a product recall, an announcement to employees and a checklist for anyone dealing with a threatening phone call are provided.

271p manmanthanhla0201 27-02-2024 4 2   Download

Ngày càng có nhiều khách du lịch đến Việt Nam, đặc biệt là khách du lịch đến từ cộng đồng các nước nói tiếng Anh. Cuốn sách Tiếng Anh du lịch tự học có thể dùng cho khách du lịch trong và ngoài nước học thêm tiếng Anh cấp tốc lĩnh vực du lịch. Mời các bạn cùng tham khảo nội dung phần 1 cuốn sách.

98p unforgottennight06 19-09-2022 21 9   Download

Phần 2 cuốn sách "Phương pháp tự học tiếng Anh dành cho chuyên ngành du lịch" trình bày các chủ điểm giao tiếp: Money exchange; showing the road; sight seeing – Entertainment; shopping; other services; dealing with enquiries. Mời các bạn cùng tham khảo nội dung chi tiết.

89p unforgottennight03 27-08-2022 16 10   Download

Part 1 of ebook "Front office: Procedures, social skills, yield and management" looks at the process of dealing with enquiries and reservations, room allocations bills and check-outs. These are clerical functions calling for a methodical approach with a strong emphasis on accuracy and tidiness. They require a knowledge of procedures which make up a very large part of the content of the traditional front office textbook.

101p lacvuchi 09-09-2022 12 2   Download

Ebook "Highly recommended: English for the hotel and catering industry (Workbook)" is a popular elementary-level course for younger adult learners on hotel and catering courses in schools and colleges, or people training for a career in the hospitality sector. It provides the English needed for dealing with customers and colleagues in a variety of hotel and restaurant situations, such as: taking bookings, checking guests in and out, dealing with enquiries and complaints, explaining dishes, taking payments,... Please refer to the ebook for details!

66p lacvuchi 09-09-2022 25 9   Download

Ebook "Highly recommended 2: English for the hotel and catering industry (Teacher's book intermediate)" is designed to improve the job-related English of people who are training for, or who have already started, careers in the hotel and catering industry. The functional aspects of the course deal with the work routines of front office (receptionists, switchboard and reservations staff), restaurant (waiters/ waitresses, kitchen and bar staff) and housekeeping (supervisors and room attendants).

66p lacvuchi 09-09-2022 34 9   Download

Nối tiếp nội dung phần 1, phần 2 cuốn sách "Phương pháp tự học tiếng Anh chuyên ngành du lịch" giới thiệu tới người đọc các bài học về các chủ đề: Sight seeing – Entertainment; shopping; other services; dealing with enquiries. Mời các bạn cùng tham khảo nội dung chi tiết.

76p bakerboys07 05-07-2022 21 6   Download