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Delivering customer service

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  • The system of relations between the consumer and the seller has many factors that shape the dynamics of the market of goods and services based on the supply chain strategy. Supply chains satisfy customers by striving for delivering the right products to the right place at the right time, at the right quality and at the right quantity within an increasingly faster pace and lower cost. Theories of social entropy consider the system of social relations from the standpoint of the equilibrium of systems and their disproportion.

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  • Service quality can be understood as an organization’s ability to fulfill its obligatory functions or mandates in satisfying customer needs. In the Indonesian context, especially at District Education Office level, service quality is the District Education Office’s ability to fulfill its obligatory functions to satisfy school needs. Delivering services depends on many different factors.

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  • Summary and Introduction Broadband wireless communications have gained an increased interest during the last few years. This has been fuelled by a large demand on high frequency utilisation as well as a large number of users requiring simultaneous high data rate access for the applications of wireless mobile Internet and e-commerce.

    pdf9p doroxon 18-08-2010 85 7   Download

  • CONTENTS: 2.1. Providing prompt service to customers 2.2. Establishing a rapport with customers 2.3. Handling customers complains 2.4. Delivering high-quality service to all customers, including those with specific needs 2.5. Promoting product and services.

    ppt26p anhtuan141090 11-05-2010 176 54   Download

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