E-commerce in Vietnam

The most important issue for online shopping providers is how to retain customer satisfaction. To survive and thrive, they must improve their service quality. This study aims at identifying factors that affect Lazada’s customer satisfaction on its e-service quality as a leading ecommerce market in Vietnam.

10p vianapatricia 22-06-2022 13 3   Download

This research is focused on the analysis of experience of some countries in terms of employing last mile delivery modes in urban areas, then investigating the situation of adopting last mile delivery modes in Vietnam and finally solutions and recommendations to improve last mile delivery in Vietnam are proposed. The research was carried out from May to August, 2021 with the techniques of synthesis, comparison and data descriptive statistics accompanied with short interviews with drivers.

19p vistephenhawking 26-04-2022 14 2   Download

The survey is also conducted in major cities of Vietnam such as Da Nang, Ho Chi Minh, Ha Noi, etc. This research utilizes the structural equation modeling (SEM) approach to clarify the relationships between all factors in the research model. The research results show that Commitment and Reciprocity have a great effect on Consumer’s Continuance Intention on review on online applications.

15p vimichaeldell 04-12-2021 12 2   Download

With the goal of improving tax administration efficiency of tax authorities, the thesis uses the concept of e-commerce in the narrow sense. Scope of the research object: The thesis focuses on researching tax administration for enterprises operating e-commerce. Scope of the study period: from 2012 to 2018 and focusing on the period from 2016 to 2018. Scope of the research space: Thesis of tax administration research on ecommerce on the whole scope.

26p cothumenhmong6 17-07-2020 31 1   Download

Aims of research of the thesis are to clearly determine theories of the SM of ecommerce and to propose some solutions to complete the SM of E-commerce in Vietnam. Furthermore, the thesis is also to develop the set of assessment criteria for the SM content of e-commerce in order to be a basis for assessment of the SM of ecommerce in Vietnam.

28p luanan014 17-07-2014 86 4   Download

1. Overview of Ecommerce Vietnam and the World 2. E-commerce models in Vietnam 3. Exploiting the commercial information systems on Internet 4. Business Transaction Process by e-mails 5. E-contracts, digital signatures, e-payments 6. E-commerce solutions for SMEs

38p haivan 16-03-2009 246 58   Download