Hospitality industry management

This book is the first academic treatment of family business issues within the tourism and hospitality industry. It provides comprehensive assessment of ownership, management and family-related concerns across the entire business and family life cycle. Many new international case studies of real family businesses are used to illustrate key points. The book will be of significant interest to researchers and students in tourism and hospitality, small business and entrepreneurship studies, as well as to owners and potential investors in family businesses.

232p vimeyers 29-05-2024 7 1   Download

Ebook Scrum project management (2010) is organized as follows: Chapter 1: why scrum? chapter 2: scrum basics, chapter 3: scrum and conventional project management, chapter 4: complex program management, chapter 5: scrum and line management, chapter 6: scrum and the waterfall method, chapter 7: scrum and education, chapter 8: scrum and six sigma, chapter 9: scrum and systems engineering defense-style, chapter 10: scrum and service industry, chapter 11: scrum and hospitals, chapter 12: outsourced scrum, chapter 13: the new age, chapter 14: final words.

196p zizaybay1103 29-05-2024 2 2   Download

In recent years, the hospitality Industry has overcome numerous challenges to initiate green practices. Greater interest in customers green behaviours has led the hotel industry to practice more environmentally friendly activities. Therefore, this study aims to identify the factors that influence customers in visiting green hotels in Malaysia. The theory of planned behaviour (TPB) has been embedded to investigate the factors. Data was collected via questionnaires through online by invitation through email and offline from travellers in selected airports.

10p longtimenosee10 26-04-2024 1 1   Download

The purpose of this paper is to investigate the impact of total quality management practices on corporate social responsibility in Malaysian hotels using the supply chain management model, namely, the supply chain operations reference model (SCOR). While considering the Malaysian hospitality industry, the database was developed. For a sample of 250 Malaysian hotels, with 3-5 stars, the database comprised of representative parameters related to CSR and TQM.

11p longtimenosee09 08-04-2024 0 0   Download

This research aims at analyzing the influence of innovation on the performance of organizations with reference to healthcare industry. The influence on organizational performance by SC efficiency, supplier cooperation, innovation, and quality management practices (QM) has been shown by the research model. The structural equation modeling was used to test the hypothesis and proposed research model. The data was collected from about 243 hospitals. It has been supported by the results that there is positive association between SC innovation constructs and organizational performance.

8p longtimenosee09 08-04-2024 4 0   Download

This study is to determine the influence of Growth Need Strength [GNS] between overall life satisfaction and job satisfaction among SRN’s. Data were collected through survey using questionnaire. This study employed stratified random sampling involving a total of 390 nurses at selected general hospitals. The finding of the study contributes in the specific area of literature, theory and also in research design.

6p longtimenosee09 08-04-2024 6 2   Download

The tourism industry involved various industry such as transportation industry, food and beverages industry, hospitality industry, and many other related industries. The main purpose of this study was to investigate the linkage between tourism supply chain integration with tourist satisfaction and loyalty. The target respondents in this study were people come to Oman for tourist purpose, stop at Salalah International airport, stay at hotels, apartments, and visit major tourist locations and shopping centres.

10p longtimenosee06 27-03-2024 2 2   Download

This paper aims to explore the implications of Coronavirus (COVID-19) on Malaysian tourism and hospitality industry. After content analysing 63 newspaper articles published online from March to May 2020, it is uncovered that the Malaysian tourism and hospitality industry has been affected terribly by the enforcement of MCO in order to curb the spread of COVID-19 health pandemic.

8p longtimenosee06 27-03-2024 6 2   Download

The service industry involved various industry such as banking industry, insurance industry, professional service industry, healthcare industry hospitality industry, and many other related industries. The objective this study was to evaluate how SCM practices dimension (supply chain partnerships, company relationships with customers, information sharing in supply chains, information technology, employee training and company internal operations) are related to the performance of business organizations in the tourism service industry.

7p longtimenosee04 06-03-2024 1 1   Download

The purpose of this study is to review the supply chain process of lean healthcare practices (LHP). LHP consists of leadership, employee engagement, customer engagement, continuous improvement, just in time, lean production, and workflow processes had been identified. For this research purpose, questionnaires will be distributed in selected hospitals by the researcher.

4p longtimenosee04 06-03-2024 5 1   Download

The article discusses the basics of the digital supply chain management, its characteristic features and scope of application are covered. The analysis of a condition of development of digital supply chain management in the world reflecting growth of its share in gross domestic product, and the Russian Federation for which characteristic is the state initiative of advance and development of digital processes, but not business structures is carried out.

7p longtimenosee04 06-03-2024 5 1   Download

Part 1 of ebook "Accounting and financial management: Developments in the international hospitality industry" provides readers with contents including: performance management; information management; performance measurement in independent hotels; productivity in the hospitality industry, how to measure productivity and improve process management; developing a benchmarking methodology for the hotel industry;...

319p tuongnhuoclan 27-11-2023 5 5   Download

Continued part 1, part 2 of ebook "Accounting and financial management: Developments in the international hospitality industry" provides readers with contents including: asset management; hotel asset management; a management accounting perspective on hotel outsourcing; sale and leaseback transactions in the hospitality industry; hospitality firm risk determinants and value enhancement; career directions in financial management in the hospitality industry;...

176p tuongnhuoclan 27-11-2023 6 4   Download

Part 1 of ebook "Professional hotel front office management" provides readers with contents including: Chapter 1 - Introduction to tourism and hospitality; Chapter 2 - Front office in hotels; Chapter 3 - Reservation functions; Chapter 4 - Front desk functions;...

178p dangsovu 20-10-2023 7 3   Download

Part 1 of ebook "Textbook of front office management and operations" provides readers with contents including: Chapter 1 - The tourism and hospitality industry; Chapter 2 - Hotel management and organisation; Chapter 3 - Front office management;...

227p dangsovu 20-10-2023 4 3   Download

Part 1 of ebook "The analytic hospitality executive: Implementing data analytics in hotels and casinos" provides readers with contents including: building a strategic analytic culture in hospitality and gaming; data management for hospitality and gaming; data visualization; from reactive to proactive decision making - advanced analytics in action; analytics for operations; analytics for marketing;...

226p dangsovu 20-10-2023 12 3   Download

Continued part 1, part 2 of ebook "The analytic hospitality executive: Implementing data analytics in hotels and casinos" provides readers with contents including: analytics for sales; analytics for revenue management; analytics for performance analysis; analytics for gaming; pulling it all together - building an analytical organization;...

207p dangsovu 20-10-2023 7 3   Download

Part 1 of ebook "The Cornell School of Hotel Administration on hospitality: Cutting edge thinking and practice" provides readers with contents including: four paths to success in the hospitality industry; the essence of hospitality and service; success in your hospitality career; preparing for a successful career in the hospitality industry; success through operations and service excellence; guiding the guest experience; harnessing the power of your culture for outstanding service;...

258p dangsovu 20-10-2023 4 3   Download

Continued part 1, part 2 of ebook "The Cornell School of Hotel Administration on hospitality: Cutting edge thinking and practice" provides readers with contents including: success as a real estate and business owner; hospitality property ownership; gaining maximum benefit from franchise agreements, management contracts, and leases; planning and programming a hotel; measuring hotel risk and financing; success through managerial excellence; coordinating information and controlling costs; hotel revenue management in an economic downturn;...

256p dangsovu 20-10-2023 5 3   Download

Part 1 of ebook "Human resource management for the hospitality and tourism industries" provides readers with contents including: Chapter 1 - Human resource management and the tourism and hospitality industry - an introduction; Chapter 2 - International human resource management; Chapter 3 - Organizational culture; Chapter 4 - Labour markets; Chapter 5 - Recruitment and selection; Chapter 6 - Equal opportunities and managing diversity;...

155p dangsovu 20-10-2023 15 6   Download