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Ebook The Cornell School of Hotel Administration on hospitality: Cutting edge thinking and practice - Part 1
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Part 1 of ebook "The Cornell School of Hotel Administration on hospitality: Cutting edge thinking and practice" provides readers with contents including: four paths to success in the hospitality industry; the essence of hospitality and service; success in your hospitality career; preparing for a successful career in the hospitality industry; success through operations and service excellence; guiding the guest experience; harnessing the power of your culture for outstanding service;...
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