Hospitality industry

In the precipice of the digital age, organizations are navigating through a transformation that is not only technological but also ecological. In light of the increasing emphasis on sustainability within the business sector, Green Human Resource Management (Green HRM) has surfaced as a crucial approach that incorporates environmental stewardship into fundamental human resource operations.

10p vifilm 11-10-2024 1 0   Download

The article aims to investigate the gender similarities and differences in Anglo-American customer complaint strategies in the Tourism and Hospitality Industry to help readers gain some insight into the cultural characteristics of Anglo-Americans through the speech act of complaining.

17p viyoko 01-10-2024 4 1   Download

The objective of this study is to identify challenge and opportunity in designing LP. Five dimensions associated with designing loyalty programs such as membership, point structure, benefit, communication program, and partnership have been identified.

15p lucastanguyen 01-06-2020 12 4   Download

This study seeks to evaluate the barriers to employment in the UK which limit the mobility of EU nations between EU member states. Three objectives were set which consist of the following: identify the ability of doctors and nurses to move between EU countries, identify the main stakeholders of the UK's healthcare industry and identify mobility barriers present in UK hospitals. The literature suggests that the main type of professional migrants going to UK hospitals consist of permanent settlers and temporary professional transients.

67p nguyenyenyn117 18-06-2019 49 6   Download

Chapter 1 - The supervisor as manager. This chapter presents the following content: The supervisor’s role, obligations and responsibilities, functions of management, theories of people management, managerial skills.

16p trueorfalse8 07-09-2017 37 0   Download

Lecture Supervision in the hospitality industry: Applied human resources (Fifth edition), chapter 2 - The supervisor as leader. This chapter presents the following content: You and your people, the nature of leadership, choosing a leadership style.

14p trueorfalse8 07-09-2017 34 2   Download

Chapter 3 - Equal opportunity in the workplace. This chapter presents the following content: What is diversity? offices of equal opportunity and diversity, equal opportunity laws, developing cross-cultural interaction, increase personal awareness, managing cultural diversity in the workplace, establishing inclusion plans, managing diversity issues positively.

18p trueorfalse8 07-09-2017 47 1   Download

Chapter 4 - Creating a positive work environment. This chapter presents the following content: Employee expectations and needs; motivation; theories of motivation; applying theory to reality: limiting factors; building a positive work climate; focus: the individual; focus: the job; focus: the supervisor.

16p trueorfalse8 07-09-2017 32 1   Download

Chapter 5 - Developing job expectations. This chapter presents the following content: Job analysis, job description, what a good performance standard can do, setting up a good performance standard, implementing a good performance standard.

21p trueorfalse8 07-09-2017 51 2   Download

Chapter 6 - Recruiting and selecting applicants. This chapter presents the following content: The labor market, determining labor needs, legal aspects of recruiting and selection, recruiting, selecting the right person.

28p trueorfalse8 07-09-2017 38 1   Download

Chapter 7 - Teamwork. This chapter presents the following content: Group versus team, the formally appointed team, the informally appointed team, why do people join teams? changing a group into a team, total quality management,...

21p trueorfalse8 07-09-2017 36 1   Download

Chapter 9 - Evaluating performance. This chapter presents the following content: Coaching, essentials of performance evaluation, making the evaluation, the appraisal interview, follow-up, legal aspects of performance evaluation.

21p trueorfalse8 07-09-2017 59 3   Download

Chapter 10 - Discipline and employee assistance programs. This chapter presents the following content: Essentials of discipline, approaches to discipline, administering discipline, termination, special disciplinary concerns, they supervisor’s key role.

23p trueorfalse8 07-09-2017 40 2   Download

Chapter 8 - Employee training and development. This chapter presents the following content: Importance of training, who will do the training, how employees learn best, developing a job training program, retraining, orientation, overcoming obstacles to learning.

17p trueorfalse8 07-09-2017 44 1   Download

Chapter 11 - Planning and organizing. This chapter presents the following content: The nature of planning, types of plans and planning, planning for change, planning your own time, organizing for success.

16p trueorfalse8 07-09-2017 39 4   Download

Chapter 12 - communicating effectively. This chapter presents the following content: Good communications and their importance, obstacles to good communication, listening, directing people at work, business, meetings.

19p trueorfalse8 07-09-2017 33 2   Download

Chapter 13 - Delegating. This chapter presents the following content: What delegation means, essentials of delegation, benefits of delegation, why people resist delegation, how to delegate successfully.

14p trueorfalse8 07-09-2017 34 2   Download

Radiation Marrow aplasia is a major acute sequela of radiation. Radiation damages DNA; tissues dependent on active mitosis are particularly susceptible. Nuclear accidents can involve not only power plant workers but also employees of hospitals, laboratories, and industry (food sterilization, metal radiography, etc.), as well as innocents exposed to stolen, misplaced, or misused sources.

6p thanhongan 07-12-2010 61 4   Download