Internal quality management

The paper aims to estimate the effect of financial statement reliability on listed firms’ performance in Vietnam, particularly on the Ho Chi Minh City Stock Exchange, from 2015 to 2022. Reliability is a crthe listedattribute of information quality in financial statements, and by using the quantitative method (feasible generalized least squares – FGLS), the findings show that reliability positively affects listed firms’ performance with a confidence interval of 95%.

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LPBank a relatively young joint-stock commercial bank, has identified its direction as being a market-responsive leader. To effectively compete with domestic and international counterparts, LPBank requires sustainable business solutions to increase income.

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The private economy is increasingly taking up a large proportion and playing an important role in the country’s economic development. The socialist-oriented market economic model initiated and led by the Party in our country is increasingly perfected, whereby the private economy is increasingly growing in quantity, quality and scale. Through clarifying the definition of the private economy, the current state of the private economy in Vietnam, the article offers some recommendations and solutions for the sustainable development of the Vietnamese private economy.

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The article focuses on analysing the impact of Artificial Intelligence and Big Data on accounting nowadays and in the future in terms of organisational personnel apparatus, human resources, the degree of application of information technology, and the role of an accountant. Since then, the author has contributed practical notes to future accountants to improve the quality of accounting work, especially management accountants in business management, which is consistent with the development of AI and Big Data.

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The article "Solutions to enhance the quality of hospitality management training to meet international standards" focuses on evaluating the Hospitality Management undergraduate training program, highlighting the disparities between the Hospitality Management program and the current needs of businesses and the tourism market.

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Ebook Proceedings of the sixth international conference on Sustainable economic development and business management in the context of globalisation (SEDBM 6) - Part 2 includes papers: Factors impact on audit quality: the case of listed companies in Vietnam; Relationship between the state, market and society in sustainable economic development in Vietnam; Report on long-term sustainable public finance - some recommendations for Vietnam; report on long-term sustainable public finance - some recommendations for Vietnam; Economic linkages in tourism development to the sustainable direction; Pro...

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This book presents the specialist and those less familiar with water treatment and environmental management with up to date information from a range of international workers. The conference was a forum at which interest groups representing the research community, water companies, regulatory bodies, and designers and operators of plant were beneficially brought into contact. The spirit of information exchange is retained in this book.

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The objective of this study is to examine the effect of enterprise resource planning (ERP) and total quality management (TQM) on supply chain organizational performance in Indonesia. Therefore, the current study focused on supply chain companies in Indonesia. Additionally, the current study introduced mediating variable, namely; supply chain organizational excellence. The employees of Indonesian supply chain companies having direct involvement in supply chain activities were considered to collect the data.

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This study proposes a hybrid multi-filter wrapper method for feature selection of relevant and irredundant features in software defect prediction. The proposed hybrid feature selection will be developed to take advantage of filter-filter and filter-wrapper relationships to give optimal feature subsets, reduce its evaluation cycle and subsequently improve SDP models overall predictive performance in terms of Accuracy, Precision and Recall values.

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This paper evaluates sustainable urban bus service quality based on passenger perception and expectation in local tourism destinations in order to attain a comprehension of tourists’ attitudes towards local public transport. The study focuses on the combination of route 101 and 102 by Rapid Penang bus to investigate passenger satisfaction because the bus is the main public transport used by most tourist who use both routes. Data collection by questionnaire survey from 201 valid questionnaires was analysed using sustainable assessment model for both routes.

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The purpose of this paper is to provide the foundation for third-party logistics (3PL) firms to become niche logistics providers. The development of this paper is based on a comprehensive literature review drawn from a total of 114 academic researches. The review reveals that 3PL firms need to consider uniqueness in the development of both their capability and service performance.

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Fashion must have value and purpose and truly resonate to the consumer. Strong brands with consistent powerful messages can create loyalty and a sense of worth that transcends the burden of choice. Therefore, this study is carried out to identify the factors that influenced brand loyalty towards supply chain of Muslimas fashion (Hijabs) in Malaysia. Based on a review of the existing literature in a range of fields, this study proposes that brand loyalty indicates the importance of brand name, product quality, price, store environment, promotion, service quality and style.

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In theory, the integration of Kano Model and SERVQUAL into Quality Function Deployment is to remove the assumption of linear and to offer innovative input. Kano Model characterizes attributes for product or services based on the level of customer satisfaction towards the attributes. Indirectly it can facilitate SEVQUAL to determine level of priority to the improvement process required by the organisation based on certain categories requested, in which this is going towards into the improvement of customer satisfaction.

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The purpose of this study is to investigate the factors influencing status quo of supply chain purchase intention of international branded apparel items among young adult in Malaysia. Data for this study have been collected using self-administered questionnaire which distributed to the channel members (young adult retailers) and customers by using a convenient sampling method.

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The goal of the research is the economic evaluation of the competitive biotechnological industry development in the Republic of Sakha (Yakutia) in the context of the influence of natural and climatic factors on living creatures and plants based on the supply chain management. The article is devoted to the extreme climate peculiarities of Yakutia and the competitive advantages of the natural raw materials of plant and animal origin, which can be used in the biotechnological industry to improve the living quality of the population.

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In current conditions of entrepreneurship development, the role of audit committees in verifying companies’ financial and economic activities is increasing, which can be more efficient by using supply chain strategy in organization. The authors aim to attract the attention of external auditors to the work performed by the company’s inspectors as third parties.

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This study examines and empirically investigates the green supply chain practices and sustainable performance. The study examines the impact of green supply chain practices on sustainability of performance of electronic industry of Thailand. Green supply chain management impact on environmental, economic and intangible performance of firms. Organizations follow GSCM practices as business strategy to achieve their long-term goals to enhance performance.

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The current study empirically investigates the factors of sustainable supply chain performance in tourism industry of Thailand. Globally, competition has increased due to involvement of enhanced quality and sustainable practices in business operations including effective supply chain management as it has become one of the prime concerns of firms as it plays vital role in achievement of goals and competitive advantages.

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This study empirically investigates the relation between modularity and the impact it has on competitive performance of firms. It focuses on both the dimensions of modularity including process and product modularity. With the vast development of supply chain integration in firms, this study focuses on the quality management perspective of firms by assimilating supply chain integration system with it.

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In this regard the present study has examined the impact of quality management techniques and system on the green supply chain management practices. The study has explored the JIT, TQM and quality management system effectiveness as a potential driver for the green supply chain management practices. The data were collected from the procurement managers which were working in the auto parts manufacturing industry.

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