Perceived quality

Patients who have had a negative experience with the health care delivery bypass primary healthcare facilities and instead seek care in hospitals. There is a dearth of evidence on the role of users’ perceptions of the quality of care on outpatient visits to primary care facilities. This study aimed to examine the relationship between perceived quality of care and the number of outpatient visits to nearby health centers.

11p vishanshan 27-06-2024 1 1   Download

This study aims to explore the factors influencing Vietnamese people’s intention to revisit Ha Long Bay. The proposed model of this study is based on the theory of planned behavior (TPB) and extends it with additional variables, including perceived service quality, value, and risk. The study applied a cross-sectional approach to data collection.

13p viamancio 04-06-2024 1 0   Download

The purpose of this study is to investigate the factors influencing status quo of supply chain purchase intention of international branded apparel items among young adult in Malaysia. Data for this study have been collected using self-administered questionnaire which distributed to the channel members (young adult retailers) and customers by using a convenient sampling method.

8p longtimenosee10 26-04-2024 2 1   Download

This paper intends to measure the response of consumer towards non-deceptive counterfeit brand in Bangladeshi market. Both primary data by administering questionnaire and secondary data were collected.

10p viohoyo 25-04-2024 1 1   Download

The purpose of this study was to identify how the leadership training programme based on the acmeological approach for the Master’s students influences the students’ emotional stability and how that programme was perceived by graduates. The study used both qualitative and quantitative methods to yield data.

10p viohoyo 25-04-2024 6 1   Download

The main purpose of the current study is to examine the impact of supply chain management, perceived service quality and collaboration on customers satisfaction and loyalty. Moreover, mediating impact of customer satisfaction among supply chain management, perceived service quality and collaboration and loyalty is examined as well. Analysis approach – For this study we have used the survey-based method for data collection, therefore we prepared a structured questionnaire according to research objectives.

8p longtimenosee09 08-04-2024 2 0   Download

This research investigates the associations among supply chain management (SCM), just in time and quality management and also their impact on organizational performance. Findings suggest that at all strategic and functional levels, there are associations among just in time (JIT), TQM, and supply chain management and are perceived as a significant role in the operational course of actions of the firms.

9p longtimenosee07 29-03-2024 4 2   Download

This study aims to determine the factors affecting customer satisfaction with logistics enterprises’ logistics services in Vietnam. Data collected through survey questionnaires sent to customers who are currently using the services of businesses. Research has shown eight factors affecting customer satisfaction, including tangible factors, reliability, guarantee, empathy, responsiveness, perceived price, customer relationship service, and relationship quality-these eight factors measured through 35 observed variables.

10p longtimenosee07 29-03-2024 5 2   Download

This paper presents a systematic and analytical review of the contemporary literature on citizens’ perceiving m-government SQ, with a singular focus on the common critical factors affecting citizens toward m-government SQ. The prior literature was recognized through eight well-known journals, from 2004 to 2017. Academic studies were examined if they contained a relevant discussion of the antecedents or factors influencing citizens’ perceptions in the mgovernment context.

7p longtimenosee06 27-03-2024 6 2   Download

The purpose of the paper is to evaluate the impact of environmental attitude, green satisfaction, green trust, and green perceived quality on Green Purchase Intention (GPI) with the moderation of Environmental Concern (EC) in the fast moving consumer goods. The FMCG industry of Jordan was targeted to collect data. The quantitative approach was adopted for collecting data with using purposive sampling. The PLS-SEM analysis was implemented using SmartPLS 3.2.8.

6p longtimenosee06 27-03-2024 1 1   Download

This paper examines factors that impact customer’s brand loyalty in the smartphone market in Ho Chi Minh city. The model consists of social influence, self-expressive value, perceived quality, perceived price, and their impact on brand loyalty.

8p vimichaelfaraday 28-12-2023 5 3   Download

Recovery and growth of tourism are one of the greatest concerns of the Government as well as enterprises specializing in the travel sector. This paper aims to explore the impact mechanisms of factors on the travel intention and satisfaction of tourists in Vietnam, focusing on perceived service quality, monetary promotion, and social media.

11p vijeff 01-12-2023 9 3   Download

This paper analyses the effect of brand image, perceived quality, perceived uniqueness on loyalty of customers in the mobile telecom industry. The data for this study were gathered through face-to-face questionnaires that were distributed to target participants, who reported their consumption experience with mobile telecom services.

15p viindra 06-09-2023 6 3   Download

Innovative behavior, which is primarily leading to the enhancement of lecturer performance, is an ongoing process that lecturers embrace when being assigned the strategic role in enhancing education quality. An effectively operating performance process is crucial, considering the challenging and demanding nature of the teaching profession.

13p vifriedrich 06-09-2023 7 4   Download

Thermal cameras are useful devices that are used in many different situations, such as quality control, system maintenance, structural repair, security, medical, monitoring, treatment. and diagnose human health or to research and develop advanced technological components. It provides visual temperature information that cannot be perceived by the human senses.

6p nhanchienthien 25-07-2023 7 4   Download

Although corporate social responsibility (CSR) has become a burgeoning research area, the existing literature about students’ perception of CSR still remains unexplored. Drawing on the four-part CSR definition by Carroll, this paper examines how students from business and engineering majors perceive CSR and asks if there are any differences in CSR perceptions across two majors. A quantitative study based on primary data collected via a survey with 349 students from four major universities in Vietnam revealed both expected and unexpected findings.

22p nhanchienthien 25-07-2023 5 2   Download

Event notifications are real-time, electronic, automatic alerts to providers of their patients’ health care encounters at other facilities. Our objective was to examine the effects of organizational capability and related social/organizational issues upon users’ perceptions of the impact of event notifications on quality, efficiency, and satisfaction.

8p visteverogers 24-06-2023 5 3   Download

Review the existing studies including an assessment tool/method to assess the quality of mHealth apps extract their criteria; and provide a classification of the collected criteria. Twenty-three papers were included in the review. Thirty-eight main classes of assessment criteria were identified. These were reorganized by expert panel into 7 main classes (Design, Information/Content, Usability, Functionality, Ethical Issues, Security and Privacy, and User-perceived value) with 37 sub-classes of criteria.

10p visteverogers 24-06-2023 6 2   Download

: Open notes invite patients and families to read ambulatory visit notes through the patient portal. Little is known about the extent to which they identify and speak up about perceived errors. Understanding the barriers to speaking up can inform quality improvements. Objective: To describe patient and family attitudes, experiences, and barriers related to speaking up about perceived serious note errors.

10p vighostrider 25-05-2023 4 2   Download

Explore the perceived benefits of a Veterans Health Administration (VHA) geriatric specialty telemedicine service (GRECC Connect) among rural, older patients and caregivers to contribute to an assessment of its quality and value.

10p vigamora 25-05-2023 5 3   Download