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Quality of health care services

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  • The dissertation studies the quality of health care services by health insurance at district hospitals in Thai Nguyen province. The dissertation has summarized the theoretical and practical basis of the quality of health care services by health insurance. In addition to the traditional factors that constitute the quality of health care service by health insurance, approached from the patient's side according to the SERVPERF model, include Reliability; Responsiveness; Assurance; Empathy; Tangibles.

    pdf28p caygaocaolon10 19-02-2021 21 3   Download

  • On the basis of theoretical and practical research on the quality of health care services, this dissertation proposes a number of solutions to strengthen the quality management of medical examination and treatment services in public hospitals, contributing to the national mission of protecting, taking care, and improving citizens’ health.

    pdf28p dungmaithuy 18-09-2019 59 2   Download

  • Cheryl B Stetler*1, Lynn McQueen2, John Demakis3 and Brian S Mittman4 Address: 1Independent Consultant, Amherst, Massachusetts, USA, 2Office of Quality and Performance, U.S. Department of Veterans Affairs, Washington DC, USA, 3(Retired) Health Services Research and Development Service, U.S. Department of Veterans Affairs, Washington, DC, USA and 4VA Center for the Study of Healthcare Provider Behavior, Veterans Affairs Greater Los Angeles Healthcare System, Los Angeles, California, USA Email: Cheryl B Stetler* - Cheryl.Stetler@comcast.net; Lynn McQueen - Lynn.McQueen@va.

    pdf11p toshiba23 11-12-2011 70 4   Download

  • Candice C Bowman*1, Elisa J Sobo2, Steven M Asch3, Allen L Gifford4 for the HIV/Hepatitis Quality Enhancement Research Initiative Address: 1Health Services Research & Development, VA San Diego Healthcare System, San Diego, California, USA, 2Department of Anthropology, San Diego State University, San Diego, California, USA, 3Center for the Study of Healthcare Provider Behavior, VA Greater Los Angeles Healthcare System, Los Angeles, California, USA and 4Center for Health Quality, Outcomes, and Economic Research, VA New England Healthcare System, Bedford, Massachusetts, USA Email: Candice C B...

    pdf13p toshiba23 11-12-2011 41 2   Download

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