Service supply chain

The Global Fund partnered with the Zimbabwean government to provide end-to-end support to strengthen the procurement and supply chain within the health system. This was accomplished through a series of strategic investments that included infrastructure and feet improvement, training of personnel, modern equipment acquisition and warehouse optimisation.

13p vishanshan 27-06-2024 1 1   Download

Part 1 book "Quality and power in the supply chain - What industry does for the sake of quality" includes content: Power and its impact on customer supplier relations; on registrars and bureaucratic power, thoughts on the relativity of quality, how old can a company hope to be, built to last for a while - the age of flexibility; on servicing the customer; fads, incompetence, ignorance and stupidity,... and other contents.

123p dianmotminh03 11-06-2024 9 1   Download

Ebook "Frictionless markets: The 21st century supply chain" proposes a third way: a 21st century model based upon an economic calculus that does assume that fossil fuels are rapidly depleting and the environment is being damaged, but does not assume that this means an end to growth, but rather, a beginning of opportunities. Frictionless Markets tells the story of why and how frictionless markets will exist by the year 2030.

105p giangdongdinh 28-05-2024 1 1   Download

this research also intends to propose the best practice for courier companies to implement IoT. The finding of this research will indicate the factors affecting the readiness of the organizations to adopt IoT and the best practice for the implementation of IoT for the last-mile of a parcel delivery service in Malaysia will be proposed. This research is carried out by making use of qualitative methods with a number of courier companies in Malaysia as case studies.

7p longtimenosee10 26-04-2024 3 2   Download

The paper aims to identify the determinants of driving factors from F&B manufacturers, among the Small and Medium-sized Enterprises in Malaysia towards the acceptance of halal logistics services via 3rd party local service providers. The data for this quantitative study were obtained from 86 respondents via email approach. The research instrument was constructed from past studies and posted through Google Form and Gmail.

9p longtimenosee10 26-04-2024 4 2   Download

The study comprises following objectives: Understanding the concept of GST, performing Impact analysis of GST on multinational companies, to study the change in taxes on import and export, to study interest of foreign companies in the Indian market after GST implementation.

6p longtimenosee10 26-04-2024 3 1   Download

This paper aims to review a framework that investigate the effectiveness of mass marketing communication as a digital logistics tools toward promoting a new online public service platform “iakaun” for Employees Provident Fund (EPF). The use of online public service platform by the government for participatory and interactive relationships is increasing today.

9p longtimenosee10 26-04-2024 2 2   Download

This paper presents performance measurement at the higher education concerning in customers and stakeholders’ perspective using the Analytic Hierarchy Process (AHP) method. AHP is a quantitative method which can deal with complicated decision-making problem for evaluation. Total of four main criteria and 26 sub-criteria were identified as significant to the customers and stakeholders’ perspective.

8p longtimenosee10 26-04-2024 3 1   Download

In recent years, Vietnam freight forwarding industry is growing and contributing significantly to the national GDP. However, the efficiency in providing service delivery at the domestic firms is not high to compete with multinational companies that are strong potential and finance. There have been many studies on freight forwarding, but mainly qualitative research and other studies are in-depth analysis logistics. T

7p longtimenosee10 26-04-2024 1 1   Download

This paper contributes to the literature on the internationalization process of new ICT companies, especially the ride-hailing developer firms. It analyzes the global expansion of UBER in the Asian market. UBER did an aggressive expansion using a standard business model in every market that they get into. The strategy was on scale economy rather than localization of services. The case analysis suggests that UBER was unsuccessful in its global expansion due to a number of factors especially t

7p longtimenosee10 26-04-2024 1 1   Download

Supply chain management practices (SCMP) have progressively emerged as a contingent factor in improving sustainable performance in universities. More and more organisations including the manufacturing and service sectors are making use of SCM to improve their performance. This study aims to develop an effective instrument to measure SCM practices with reliable predictors to enhance product quality and business performance in education industries in Malaysia.

10p longtimenosee10 26-04-2024 3 1   Download

The purpose of this study is to validate the links among factor influencing tourists to revisit of an Islamic destination towards Muslim amenities and lifestyle, cognitive destination image and quality of service on a traveller’s intention to revisit Islamic tourism destination. All the data was being collected using a self-administered approach questionnaire.

6p longtimenosee10 26-04-2024 4 1   Download

A questionnaire survey has been distributed for this study and result showed that there are several aspects under each of segments that can lead to customer satisfaction by using the PLS-SEM and IPMA analysis. The findings in this study can be used by other hotel operators to have a thoughtful mind on the factors that driven customers’ preferences and satisfaction that will aid in designing a message with better persuasion and at the same time attract more tourists to come and visit Malaysia.

7p longtimenosee10 26-04-2024 3 1   Download

This study focuses on a review of the literature on innovation capability and business performance among 3PL service providers in Malaysia. This study focuses on four attributes of innovation capability: (i) service innovation, (ii) process innovation, (iii) marketing innovation and (iv) management innovation. It contributes to the body of knowledge in this field by identifying the significant factors that influence innovativeness that will lead to a higher level of business performance among 3PL providers in Malaysia.

6p longtimenosee10 26-04-2024 2 1   Download

The paper provide an overview of the factors explaining on how different level of travel satisfaction through a quantitative research method where a personal administered survey was conducted among the taxi users who is living and commuting to the city center using taxi service. One of the significant findings shows that certain element such as driver attitude, age and technology indicate a significant roles as travel safety indicator.

7p longtimenosee10 26-04-2024 1 1   Download

This article integrates the concept of leap frogging strategy and digitalization as a key strategy for the sustainability of logistics players in facing up with GIG economy. At present, business organization are moving towards Industry 5.0 (internet of thought) and GIG economy where the traditional way of fully relying on full time workers are no longer relevant. The world of work is changing. From organizational view, leap frogging strategy with technological advancement are significant to achieve competitive advantage to ensure the continuity of business.

7p longtimenosee10 26-04-2024 1 1   Download

This paper evaluates sustainable urban bus service quality based on passenger perception and expectation in local tourism destinations in order to attain a comprehension of tourists’ attitudes towards local public transport. The study focuses on the combination of route 101 and 102 by Rapid Penang bus to investigate passenger satisfaction because the bus is the main public transport used by most tourist who use both routes. Data collection by questionnaire survey from 201 valid questionnaires was analysed using sustainable assessment model for both routes.

6p longtimenosee10 26-04-2024 5 1   Download

The purpose of this paper is to provide the foundation for third-party logistics (3PL) firms to become niche logistics providers. The development of this paper is based on a comprehensive literature review drawn from a total of 114 academic researches. The review reveals that 3PL firms need to consider uniqueness in the development of both their capability and service performance.

6p longtimenosee10 26-04-2024 2 1   Download

The education service today's is increasingly competitive and supply chain management in this system can be distinguish. It is encouraging schools at this time to improve their performance. One way can be used to improve teacher performance is job motivation. Therefore, the purpose of this study was to analyze the role of job motivation as mediating variable in the relationship between compensation and competence towards teacher performance in Lhokseumawe.

9p longtimenosee10 26-04-2024 2 1   Download

Fashion must have value and purpose and truly resonate to the consumer. Strong brands with consistent powerful messages can create loyalty and a sense of worth that transcends the burden of choice. Therefore, this study is carried out to identify the factors that influenced brand loyalty towards supply chain of Muslimas fashion (Hijabs) in Malaysia. Based on a review of the existing literature in a range of fields, this study proposes that brand loyalty indicates the importance of brand name, product quality, price, store environment, promotion, service quality and style.

7p longtimenosee10 26-04-2024 3 1   Download