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User satisfaction
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Part 2 of ebook "Boundary spanning elements and the marketing function in organizations: Concepts and empirical studies" provides readers with contents including: the mediating role of role stress in the relationship between goal orientation and job satisfaction among salespersons; management interventions and prosocial behaviours; customer responses to service failure and recovery experiences; boundary objects and end user engagement;...
89p
giangmacvien
22-06-2024
1
1
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The research "Transforming tourism experiences: Unleashing the power of ICTA - An intelligent chatbot tourist's assistant" integrates Maslow's Hierarchy of Needs into the development of an Intelligent Chatbot Tourist's Assistant (ICTA) to enhance tourism services. The study reviews existing literature on tourism, chatbot technology, and Maslow's Hierarchy, and curates a dataset aligned with different levels of the hierarchy. Using Convolutional Neural Networks (CNN) within TensorFlow, the ICTA is trained and evaluated for accuracy, response time, and user satisfaction.
9p
tonhiemm
07-06-2024
4
1
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Electronic invoices are a part of the process of digitally transforming the national management system. User satisfaction is essential in assessing e-invoice and e-tax for tax authorities and government in the digital transformation context. This research investigates the effect of perceived ease of use and usefulness of e-invoices on user satisfaction.
8p
viellison
06-05-2024
2
1
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The paper provide an overview of the factors explaining on how different level of travel satisfaction through a quantitative research method where a personal administered survey was conducted among the taxi users who is living and commuting to the city center using taxi service. One of the significant findings shows that certain element such as driver attitude, age and technology indicate a significant roles as travel safety indicator.
7p
longtimenosee10
26-04-2024
1
1
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Manufacturing organizations spend lot of money and time to implement ERP thinking that after implementation, it will lead to increase in work efficiency. However, in most cases, ERP implementation results in a high failure rate. Most research has focused on the critical success factors (CSF) for ERP implementation, whereas factors such as success measures, benefits of ERP and the factors responsible for successful implementation in Indian manufacturing sectors has been discussed by very few researcher.
11p
longtimenosee10
26-04-2024
3
2
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The main purpose of this study paper was to examine whether user satisfaction of the tax information systems can increase willingness to pay taxes. We investgated the supply chain management effects on the performance of the tax payment for eller and the user. So we surveyed 234 taxpayers in 16 tax offices in Indonesia. The data were analysed using structural equation modelling. The result showed that the higher user satisfaction on the tax information systems were associated with the greater willingness of taxpayer to pay tax.
5p
longtimenosee10
26-04-2024
2
1
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Malaysian nowadays prefer more on private transport such as car and motorcycle compared to public bus. This decision may be due to personal experience when the services do not meet the expected satisfaction. Understanding the key factors of bus performance is important because it related users’ loyalty and ridership issue. This article reviews an approach that acknowledged by previous studies in an interest of assisting public bus transportation planning that advantage of sustainable public transportation system.
4p
longtimenosee04
06-03-2024
5
1
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Land user satisfaction is one of the essential factors reflecting the quality of public administrative services provided by state administrative agencies. The study is based on a survey of 164 people using public administrative services at the Branch in 2018–2020.
14p
visystrom
22-11-2023
10
3
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In the digital world, online payment is in great demand because of the additional features it provides, followed by a significant growth in online payment methods, including E-wallets. The objective of this study was to examine the characteristics and elements that affect e-wallet users' overall satisfaction in Hanoi, Vietnam, with 175 surveys collected in Hanoi.
21p
viindra
06-09-2023
10
4
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The study was conducted to examine the impact of factors including top management support, system quality, facilitating condition on the usage of information system (IS) and the impact of usage of information system to the user satisfaction in the application environment of enterprise resource planning (ERP) systems in enterprises in Vietnam.
16p
viindra
06-09-2023
5
4
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Event notifications are real-time, electronic, automatic alerts to providers of their patients’ health care encounters at other facilities. Our objective was to examine the effects of organizational capability and related social/organizational issues upon users’ perceptions of the impact of event notifications on quality, efficiency, and satisfaction.
8p
visteverogers
24-06-2023
5
3
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Medication reconciliation (MedRec) can improve patient safety by resolving medication discrepancies. Because information technology (IT) and patient engagement are promising approaches to optimizing MedRec, the SEAMPAT project aims to develop a MedRec IT platform based on two applications: the “patient app” and the “MedRec app.” This study evaluates three dimensions of the usability (efficiency, satisfaction, and effectiveness) and usefulness of the patient app.
13p
visteverogers
24-06-2023
8
2
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Software Quality Assurance: Lecture 6. This lecture will cover the following: discuss different topics related to software quality; quality measurement questions; quality measurement categories; software defect quality measurements; software user-satisfaction quality measurements;...
42p
haoasakura
30-05-2022
11
2
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The use of technical solutions and conventional mobility supporting aids can support the independence of people into old age in their own homes. However, we found relatively few empirical investigations on the effects and costs of these systems.
10p
viisaacnewton
25-04-2022
12
5
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Direct laryngoscopy remains the gold standard for endotracheal intubation and is preferred by experienced operators. However, an increasing number of reports currently support videolaryngoscopy, particularly for novice users. The widespread use of videolaryngoscopy may be limited due to financial limitations, especially in low-income countries. Therefore, affordable single-use scopes are now becoming increasingly popular.
6p
viottohahn
30-03-2022
13
1
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C:/Users/ThiThi/Downloads/1_s2_0_s2452315118302182_main_3479.pdfCorporate social responsibility (CSR) has become a core concept in the context of the hotel industry where it is considered as a significant factor in competition and a firms' survival, primarily because CSR influences customer satisfaction.
7p
guernsey
28-12-2021
11
0
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In this paper, we propose an approach for supporting decision-making based on measuring the user satisfaction level by analyzing the sentiment of aspects and mining the fuzzy decision trees. Our proposal has been proved to overcome some of the disadvantages of previous methods.
31p
guernsey
28-12-2021
21
0
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Development of seawater temperature announcement system for improving efficiency of fishery industry
In this paper, we describe our system and describe its functions. Moreover, we discuss the effectiveness of this system based on the evaluation of user satisfaction with respect to requirements and the investigation of quantitative data, such as the number of effective accesses.
22p
trinhthamhodang11
04-05-2021
11
2
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The paper is among the first studies, in the healthcare sector, to empirically identify both information system quality and top management support in predicting user acceptance of and satisfaction with information system implementation in organizational settings. The theoretical and managerial implications of the paper were derived.
17p
larachdumlanat129
19-01-2021
16
1
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The points to be noted in the results of data analysis are (1) Two new variables emerged - “Central Innovation Office” and “Age” (2) Some Variables got eliminated – “Efforts” + Associated Variables, “User Satisfaction and Trust” + Associated Variables, “Familiarity”, “Innovator Support”, “Environmental Benefits”, “Environmental Benefits”, “Trade up or Buy” and “Brand Loyalty”.
19p
cleopatrahuynh
01-06-2020
15
0
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