Vietnam tourism occupational

Thuyết minh điểm du lịch là nghiệp vụ không thể thiếu trong công tác hoạt động hướng dẫn của hướng dẫn viên du lịch. Dự án VTOS (Vietnam Tourism Occupational Skills Standards) đã có khóa đào tạo và cung cấp tài liệu hướng dẫn xây dựng bài thuyết minh điểm du lịch theo tiêu chuẩn VTOS.

5p viberkshire 09-08-2023 12 3   Download

Continued part 1, part 2 of ebook "Vietnam tourism occupational standards: Food and beverage service" provides readers with information about standards such as: quality assure work in your team; plan, allocate and monitor work of a team; prepare and analyse financial statements and reports; plan, manage and conduct meetings; operate basic security equipment;... Please refer to part 2 of the ebook for details!

111p tieuvulinhhoa 22-09-2022 14 5   Download

Part 1 of ebook "Vietnam tourism occupational standards: Food preparation" provides readers with information about standards such as: prepare and make primary stock(s); prepare, cook and finish primary gravies and hot sauces; prepare, cook and finish primary soups; cook and finish primary fish dishes; cook and finish primary shellfish dishes; cook and finish primary meat dishes;... Please refer to part 1 of the ebook for details!

112p tieuvulinhhoa 22-09-2022 8 5   Download

Part 1 of ebook "Vietnam tourism occupational standards: Food and beverage service" provides readers with information about standards such as: prepare the restaurant for food service; take reservations; welcome and receive guests; take and place an order; serve food at table; serve drinks and accompaniments; clear table; provide room service;... Please refer to part 1 of the ebook for details!

81p tieuvulinhhoa 22-09-2022 12 4   Download

Part 1 of ebook "Vietnam tourism occupational standards: Tour guiding" provides readers with information about standards such as: provide tour escort duties; prepare self for tour guiding; conduct orientation about tour programmes; apply knowledge of vietnam to tour guide preparation; accompany and guide visitors in accordance with the tour itinerary; prepare responsible and sustainable tourism activities;... Please refer to part 1 of the ebook for details!

110p tieuvulinhhoa 22-09-2022 18 5   Download

Continued part 1, part 2 of ebook "Vietnam tourism occupational standards: Tour guiding" provides readers with information about standards such as: monitor a tour programme; evaluate and improve a tour programme; analyse landscapes of interest within a local region; analyse and improve relations to local stakeholders; ensure customers are aware of responsible tourism policies; implement occupational health and safety practices;... Please refer to part 2 of the ebook for details!

110p tieuvulinhhoa 22-09-2022 11 5   Download

Continued part 1, part 2 of ebook "Vietnam tourism occupational standards: Food preparation" provides readers with information about standards such as: prepare, cook and finish cakes, sponges, and biscuits; prepare, cook and produce sauces, fillings and coatings for a range of desserts; prepare, finish and present advanced canapés and cocktail products; prepare, cook and present advanced/complex cold preparations;... Please refer to part 2 of the ebook for details!

112p tieuvulinhhoa 22-09-2022 11 4   Download

Part 1 of ebook "Vietnam tourism occupational standards: Small accommodation operations" provides readers with information about standards such as: receive and process reservations; provide check in and registration services; provide guest services; provide checkout services; provide bell boy and porter services; clean and maintain facilities and equipment;... Please refer to part 1 of the ebook for details!

71p tieuvulinhhoa 22-09-2022 12 4   Download

Continued part 1, part 2 of ebook "Vietnam tourism occupational standards: Small accommodation operations" provides readers with information about standards such as: plan, allocate and monitor work of a team; prepare and analyse financial statements and reports; manage incidents and emergencies; operate basic security equipment; implement occupational health and safety practices;... Please refer to part 2 of the ebook for details!

73p tieuvulinhhoa 22-09-2022 16 4   Download

Part 1 of ebook "Vietnam tourism occupational standards: Tourist boat service" provides readers with information about standards such as: arrange trolley and equipment; service a guest room; clean and maintain facilities and equipment; prepare the restaurant for food service; take and place an order; serve food at table; serve drinks and accompaniments;... Please refer to part 1 of the ebook for details!

55p tieuvulinhhoa 22-09-2022 8 4   Download

Continued part 1, part 2 of ebook "Vietnam tourism occupational standards: Tourist boat service" provides readers with information about standards such as: provide on-the-job coaching; deliver a group training session; quality assure work in your team; plan, allocate and monitor work of a team; prepare and analyse financial statements and reports;... Please refer to part 2 of the ebook for details!

53p tieuvulinhhoa 22-09-2022 11 4   Download

Part 1 of ebook "Vietnam tourism occupational standards: Travel and tour operations" provides readers with information about standards such as: prepare a basic travel plan; prepare tour programme information for presentation to customers; inform and consult customers in relation to tour package purchase and consumption; receive and process a reservation; advise customers prior to and after travelling;... Please refer to part 1 of the ebook for details!

127p tieuvulinhhoa 22-09-2022 11 5   Download

Continued part 1, part 2 of ebook "Vietnam tourism occupational standards: Travel and tour operations" provides readers with information about standards such as: adopt green office principles; develop and design responsible tourism products and services; select suppliers based on responsible tourism principles; ensure customers are aware of responsible tourism policies; maintain responsible tourism practices;... Please refer to part 2 of the ebook for details!

137p tieuvulinhhoa 22-09-2022 8 5   Download

Ebook "Hospitality skills: A practical approach (Second Edition)" deals with the essentials of hospitality skills - the general skills and knowledge required to deliver good quality service to the customer that are common to all occupations. The emphasis is on developing the competencies needed to meet the needs and expectations of today's customers, at whatever level of service is being offered - from the 5* luxury hotel to the local café. Please refer to the content of part 1 of ebook.

97p ryomaechizen 01-07-2022 18 2   Download

Ebook "Hospitality skills: A practical approach (Second Edition)" deals with the essentials of hospitality skills - the general skills and knowledge required to deliver good quality service to the customer that are common to all occupations. The emphasis is on developing the competencies needed to meet the needs and expectations of today's customers, at whatever level of service is being offered - from the 5* luxury hotel to the local café. Please refer to the content of part 2 of ebook.

74p ryomaechizen 01-07-2022 19 2   Download

"Vietnam tourism occupational skills standards in Pastry and Bakery (Entry level)" has been designed to incorporate current international standards of pastry and bakery, adapted to the specific requirements of the hospitality sector in Vietnam. Please refer to the content of part 2 of the document.

100p charaznable 06-06-2022 15 5   Download

"Vietnam tourism occupational skills standards in Vietnamese food preparation (Entry level)" have been designed to incorporate current international standards to Vietnamese Food Preparation, adapted to the specific requirements of the hospitality sector in Vietnam. Please refer to part 2 of the document.

111p charaznable 06-06-2022 13 5   Download

"Vietnam tourism occupational skills standards in Western food preparation" cover the entry-level position of Assistant/Commis Cook who works in a hotel, restaurant or similar establishment, with the responsibility for preparing food and meal items based on Western food cuisine. Please refer to part 1 of the document.

110p charaznable 06-06-2022 13 5   Download

"Vietnam tourism occupational skills standards in Western food preparation" have been designed to incorporate current international standards of Western Food Preparation, adapted to the specific requirements of the hospitality sector in Vietnam. Please refer to part 2 of the document.

89p charaznable 06-06-2022 12 5   Download

"Vietnam tourism occupational skills standards in Pastry and Bakery" cover the entry-level position for persons who work in the pastry/bakery department in a hotel, restaurant or similar establishment, with the responsibility for preparing pastry items and bread based on Western food cuisine. Please refer to the content of part 1 of the document.

92p charaznable 06-06-2022 13 4   Download