Ebook Customer relationship management: Concept, strategy, and tools - Part 1
7
lượt xem 3
download
lượt xem 3
download
Download
Vui lòng tải xuống để xem tài liệu đầy đủ
Part 1 of ebook "Customer relationship management: Concept, strategy, and tools" has presents the following content: conceptual foundation; strategic CRM today; concepts of customer value; strategic CRM; implementing the CRM strategy; strategic customer-based value metrics; popular customer selection strategies; techniques to evaluate alternative customer selection strategies; analytical CRM; customer analytics;...
Chủ đề:
Bình luận(0) Đăng nhập để gửi bình luận!
CÓ THỂ BẠN MUỐN DOWNLOAD