Nội dung Text: Năng suất và chất lượng ( Productivity and Quality )
Câu lạc bộ Giám đốc nhân sự
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Phỏng vấn tuyển dụng vị trí Năng suất và chất lượng
Productivity and Quality
Stt English VietNamese
01 Define productivity.
02 How is productivity measured?
03 What are the principles behind continuous
improvement?
04 Looking only at output and costs, under
what circumstances would productivity fall?
05 Looking only at output and costs, under
what circumstances would productivity rise?
06 Name some of the means by which
productivity can be improved.
07 What steps can be taken to insure quality in
any operation?
08 What are the objectives behind "Quality
Circles"?
09 What is "Total Quality Management" or
"TQM"?
10 What measures would you implement to
encourage employee involvement in a
quality improvement program?
11 What is "benchmarking" and what are the
benefits of benchmarking?
12 What is ISO 9000 and how can it support
our quality efforts?