Quality and quality management

Deming's Total Quality Management (English Version)_Chapter I

26 p | 162 | 59

Deming's Total Quality Management (English Version)_Chapter II

86 p | 131 | 45

Lecture Marketing management: Chapter 10 – Nguyễn Thị Trang Nhung

15 p | 64 | 4

The impact of knowledge processes and customer relationship management (CRM) on services quality along supply chain

6 p | 5 | 2

The mediating role of service quality in the relationship between talent management strategies and patients’ satisfaction of Jordan healthcare sector

14 p | 53 | 2

Customer based brand equity and university brand management

12 p | 16 | 1

Exploring the role of TQM and supply chain practices for firm supply performance in the presence of information technology capabilities and supply chain technology adoption: A case of textile firms in Pakistan

14 p | 37 | 1

An empirical study of total quality management (TQM) practices on operational performance of Indian manufacturing and service firms

11 p | 37 | 0