Collaborative messages

The topics discussed in Chapter 8 are business writing design. This chapter includes contents: The writing process, business writing style, designing memos and letters, writing collaboratively, designing e-mail messages.

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Chapter 13 - Interpersonal and collaborative messages. The main contents of this chapter include all of the following: Communicating interpersonally, relational communication, communicating nonverbally, types of nonverbal communication, communicating in small groups,...

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Conferencing involves communication among several users. Multimedia conferencing, including audio, video, instant messaging, whiteboard sharing, and file transfer, is a popular service on the Internet and in enterprises. Chat rooms where users exchange instant messages are an example of a conference service on the Internet. The collaboration tools used in most enterprises are also examples of conferences.

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