Improving the quality

Quality of hospital care has been an increasing concern in Vietnam, especially in the overloaded situation at public hospitals in the whole country. Identifying related factors that influence the quality of hospital care is a critical work to improve the hospital performance and patient satisfaction. SERVPERF scale has been considered as a superior instrument for evaluating service quality, including in health care sector.

12p viuchiha 06-01-2025 0 0   Download

Policymakers and healthcare managers globally are increasingly focused on collecting Patient Experience (PE) Data to identify information and issues that require improvement for enhancing service quality. For several years, the Ho Chi Minh City Blood Transfusion and Hematology Hospital has prioritized improving patient experience and satisfaction with its services.

12p vihatake 06-01-2025 1 0   Download

The article uses analytical and synthetic research methods and methods of collecting secondary data for clarification Current status of publishing activities in Ho Chi Minh City and Propose solutions to improve the quality of publishing activities in the City in the near future.

11p gaupanda068 02-01-2025 0 0   Download

Purpose of the study: In an attempt to improve teaching and learning quality in reading lessons, I have had an idea and conducted some practical applications. I feel quite optimistic about these techniques; hence, I write this paper aiming to share the skills to create effective teaching and learning environments, especially in reading lessons.

33p caphesuadathemmuoi 11-11-2021 21 2   Download

This study focuses on identifying common mistakes and researching solutions to improve the quality of survey and design work for construction investment projects at Binh Duong Construction Inspection Consulting Co., Ltd. The results of this study not only support both the company and investors in minimizing risks and costs for construction projects but also contribute to the sustainable development of the construction industry generally.

6p vibenya 31-12-2024 1 0   Download

The aim of this study was to apply the flipped classroom strategy in teaching English grammar to examine its impact on Quy hop 3 high school students’ performances, perceptions, and attitudes toward learning English independently. ; and after every step of the way; I find out a more effective way to support and help students to learn English grammar better. I hope that the findings of the study will partly help to decide whether to apply this technique again in the future or what changes can be made to improve the quality and the effectiveness of the method.

56p tueman07 21-08-2023 11 4   Download

This study aims to identify the impacts of training quality on employee job performance in Vietnam’s insurance companies regarding digital skills to meet the digital economy’s demands.

10p viprimi 16-12-2024 6 0   Download

Chapter 8 - Quality management. In this chapter, students will be able to: To be aware of the differences of quality management in the public and private sectors, to understand the key issues associated with quality measurement in the public sector, to be aware of the major quality assessment instruments used in the public sector, to understand the key obstacles to and success factors in quality improvement in the public sector, to understand how the quality of public governance might be assessed.

26p tangtuy02 08-03-2016 59 4   Download

This research can offer ways to improve the quality of education, to enhance students’ learning experiences, and to prepare students for future professional endeavors in the field of interpretation and language studies.

30p lethithuy123456 20-07-2024 16 3   Download

The specific objectives of this study are to have a better understanding of the current mental health status of primary caregivers of children with CP more specifically for depression, anxiety, quality of life, the coping strategies used by caregivers, the relations between caregivers’ mental health and coping as well as other associated factors. The research findings could serve as useful inputs for the development of relevant interventions to support caregivers of children with CP to improve their mental health.

254p khanhchi0912 12-04-2024 7 2   Download

This paper examines the relationship between employee commitment and supply chain integration dimensions by Leader-Member Exchange (LMX) to explain several performance measures, such as flexibility, delivery, quality, inventory and customer satisfaction. So three elements shape leadership in Leader-Member Exchange (LMX) theory as a relationship and process are investigated. LMX quality is important for the company, because it relates to employee behavior and attitudes, including improving employee performance.

13p longtimenosee09 08-04-2024 8 0   Download

This thesis describes a quality method that was developed to measure the quality of a tool or technique based on the results it produces. Based on the results of these measurements on current carving tools, a number of areas were identified that could be improved. A new carving framework was developed to address these points of improvements, and its results were tested using the previously developed quality method. The new carving framework achieved significantly better results on all identified improvement areas.

110p longtimenosee02 03-01-2024 10 5   Download

The research reported herein has demonstrated that pervious pavements can be introduced as a sustainable stormwater management initiative and as a key Water Sensitive Urban Design feature to deliver numerous benefits to the environment. The outcomes from the study will be useful in designing environmentally friendly car parks, pedestrian paths, light traffic drive ways, sporting grounds and public areas in the future.

244p runthenight05 01-03-2023 12 3   Download

The objectives of the current study are to develop a methodology to estimate the optimal size of the rainwater tank at a particular location considering the local rainfall, roof area, demand for water and the reliability of supply (supply security) required; to quantify the rainwater volume that could be harvested at site using domestic rainwater tanks to minimise pressure on the potable water supply secured from traditional catchment sources until the desalination plant is commissioned in 2013; to analyse the efficacy of rainwater tanks to reduce the stormwater runoff and improve the quali...

226p runthenight05 01-03-2023 6 3   Download

The current study sought to determine: If there is a correlation between conventional measures of lung function such as Forced Expiratory Volume in one second (FEV1) and less conventional measures such as airways expired NO level (eNO), electrodermal measures, TCM enquiry and BHT; If any of the lung function measures are able to distinguish between asthmatic and healthy subjects; If the use of a rye grass extract is better than placebo in improving requirements for bronchodilator medication, peak flow, forced expiratory volume in one second or quality of life in mild to moderate childhood a...

262p runthenight05 01-03-2023 12 5   Download

The primary value of this work and the main input into the research of this topic is, in the opinion of the author, in highlighting the psychological effects of implementing design management into an organization. The awakening of a „creator‟ in each and every worker, and the creation of individual satisfaction with the job and the working environment not only raises the productivity and quality of output, but also improves the psychological climate within the organization and raises the feelings of self-worth and quality of life of its employees.

172p runthenight07 01-03-2023 12 3   Download

The study examined the effect of education decentralisation on the practice of community participation in the Philippines. Decentralisation, as an institutional reform initiative in education, is a complex and contested concept resulting in a wide range of responses that addresses system-wide issues to improve access and quality of education. It had been a consistent theme in education reform in recent decades and its introduction brought about several permutations in application and meaning that have achieved mixed results.

271p runthenight04 02-02-2023 4 1   Download

Service quality can be understood as an organization’s ability to fulfill its obligatory functions or mandates in satisfying customer needs. In the Indonesian context, especially at District Education Office level, service quality is the District Education Office’s ability to fulfill its obligatory functions to satisfy school needs. Delivering services depends on many different factors.

568p runthenight04 02-02-2023 10 2   Download

This study’s analysis of the discrepancy/gap between expectations and perceptions of the quality of service, identifies deficiencies and areas of dissatisfaction that offer opportunities for university managers to improve overall student services, to build a long-term relationship with the customers, and to improve the institution’s reputation.

288p runthenight04 02-02-2023 12 3   Download

While it is recognised that knitted fabrics may have their place in firefighting PPC, especially for undergarments, from the point of view of fire performance, strength and presentation, woven fabric constructions appear to be more suitable for work wear applications. Hence, this study is concerned with developing and testing a range of functional, woven Station Wear fabrics designed to enhance flame protection, durability and thermo-physiological comfort properties. In trying to improve all three aspects, a compromise in the properties of fabrics developed would be very likely.

184p runthenight04 02-02-2023 12 3   Download