Information technology capabilities

CRM is a relative new technology in which allows organisations to capture data, and improve customer service capabilities. IT strategy planning is the process of planning, and implementing changes, to ensure organisations have best practise in regards to decision making and infrastructure. At the current moment there is little information domestically available in Australia about CRM systems. This thesis provides some insight, in-regards to CRM and IT strategy planning practice, in Australia.

160p runthenight07 01-03-2023 6 3   Download

This study examines the impact of intellectual capital and strategic orientations (market orientation, learning orientation and technology orientation) on innovation capability and firm performance of small-to-medium enterprises (SMEs) in the Information and Communications Technology (ICT) industry in Malaysia. The following sections introduce the research background and elaborate on the problems identified for further investigation. The rationale and objectives of the study are also presented. The chapter ends with an outline of the structure of this thesis.

233p runthenight04 02-02-2023 12 3   Download

The objectives of the study are therefore: (1) to apply the concept of the dynamic capability perspective to the IT–competitive advantage research in order to explicate the strategic role of IT in attaining competitive advantage; and (2) to examine the antecedent capabilities and competences that may lead towards developing adaptive IT capability.

274p runthenight04 02-02-2023 9 3   Download

The primary objective of this paper is to investigate the relationship between total quality management practices (TQMP), supply chain management practices (SCMP), information technology capabilities, supply chain technology adoption and firm supply performance.

14p tocectocec 24-05-2020 38 1   Download

The primary objective of this study is to investigate the determinants of e-logistic firm’s performance in Pakistan. To achieve this objective, quantitative research approach along with cross-sectional research design was used.

12p tocectocec 24-05-2020 20 2   Download

This paper makes an assessment on the impact of co-creation strategy as part of digital transformation in Industry 4.0 on supply chain management. We argue that the concept of strategy has shifted from the competitive strategy into co-creation strategy based on collaboration value.

10p tohitohi 22-05-2020 57 1   Download

In this study, we try to find the solution of this problem after analyzing through jointly the mediating role of Information Technology (IT) and independence effect of Relational Capability (RC) and Organizational Culture Capability (OCC) on supply chain operational performance in Indonesian apparel and textile industry.

14p tohitohi 22-05-2020 43 1   Download

BẢNG KÝ HIỆU VIẾT TẮT Ký hiệu AI AIS CNTT CMM CRM CSDL COBIT Control objected for information and related technology Deliver and Support Enterprise Resource Planning Capability Maturity Model Customer Relationship Management Giải nghĩa tiếng anh Acquire and Implement Accounting Information System Giải nghĩa tiếng việt Xây dựng và thực hiện Hệ thống thông tin kế toán Công nghệ thông tin Mẫu đánh giá khả năng Quản lý quan hệ khách hàng Cơ sở dữ liệu Quản trị, đánh giá hệ thống thông tin và giải pháp công nghệ. Triển khai và hỗ trợ Hoạch định tài nguyên doanh...

47p thiepmoi123 20-06-2013 287 87   Download

PERFORMANCE EFFECTS OF CORPORATE DWERSIFICATION: ROLES OF KNOWLEDGE RESOURCES, KNOWLEDGE MANAGEMENT CAPABILITY AND INFORMATION TECHNOLOGY The results presented in Section 1.5 offer no evidence that the allocation of effective schools is systematically different in high-choice than in low-choice markets. If Tiebout choice does not increase the probability that effective schools attract students from advantaged backgrounds, it is not clear how it can provide incentives that will lead administrators to exert greater effort....

220p mualan_mualan 25-02-2013 60 8   Download

Multiple Choice Exercises - English 10 Leâ Ngoïc Thaïch A. go B. was C. used to D. going 21) Computers are capable ………………. doing almost anything you ask. A. in B. at C. of D. with 22) A new airport ……………….. . A. has just opened B. has just been opened C. have just been opened D. was just been opened 23) This box …………………. for a long time yet. A. hasn’t been opened B. hadn’t been opened C. wasn’t opened D. isn’t opened 24) Information technology is very ……………… to our lives. A. useful B. useless C. use D. usefully 25)...

9p meomap8 21-12-2011 59 5   Download

Better Game Characters by Design- P13: The game industry is a powerful and driving force in the evolution of computer technology. As the capabilities of personal computers, peripheral hardware, and game consoles have grown, so has the demand for quality information about the algorithms, tools, and descriptions needed to take advantage of this new technology. To satisfy this demand and establish a new level of professional reference for the game developer, we created the Morgan Kaufmann Series in Interactive 3D Technology....

5p venus246 24-09-2010 88 5   Download