Needs of customers

Lecture Electronic commerce - Chapter 11: E-Commerce Security learning objectives: Explain EC-related crimes and why they cannot be stopped. Describe an EC security strategy and why a life cycle approach is needed. Describe the information assurance security principles. Describe EC security issues from the perspective of customers and e-businesses.

51p caphesuadathemtac 09-11-2021 17 3   Download

Lesson "Cross selling of Banking Products and Financial Services" provide readers with knowledge about cross-selling products at banks that need to meet the following factors: customers, products and sellers. Therefore, banks must develop their own cross-selling strategy, which must clarify issues related to the selection of target customers, to product selection, product packaging and marketing. It is impossible to ignore the training of professional sales staff. We invite you to consult.

25p mrh155 26-09-2022 34 4   Download

Supply chain management can enable economies and companies to overcome disruptions and continually transform them to meet the changing needs and expectations of its customers, shareholders and other stakeholders. Therefore, the objective of this study was to investigate the influence of strategic human resource managing on supply chain resilience in manufacturing firms in Russia. The employed population is more considered to be economically active.

7p longtimenosee09 08-04-2024 13 0   Download

Service quality can be understood as an organization’s ability to fulfill its obligatory functions or mandates in satisfying customer needs. In the Indonesian context, especially at District Education Office level, service quality is the District Education Office’s ability to fulfill its obligatory functions to satisfy school needs. Delivering services depends on many different factors.

568p runthenight04 02-02-2023 11 2   Download

Organizations have long struggled with the successful completion of projects within the time, cost and performance indicators with respect to a customer product or solution that is expected to ultimately meet the customer’s expectations. This thesis demonstrates the link between the successful creation, management and dissemination of project requirements throughout the entire project process using a knowledge management overlay model to ensure the success of the overall project to meet stakeholder needs through the successful creation and transfer of project requirements.

353p runthenight04 02-02-2023 10 4   Download

The primary purpose of this study is to explain how and when customer experience benefits the company. Built upon Customer-Dominant Logic, Social Identity theory and Need for cognition, the study propose that customer experience leads to customer engagement behavior via two routes: customer-firm and customer-employee identification.

216p hoamaudon2510 16-06-2022 76 5   Download

The thesis aims to study the characteristics of this type of story in Vietnam and some Southeast Asian countries, on that basis, compare and explain some basic similarities and differences in folktales in particular and in the culture of countries in general in the region. At the same time, with this topic, we also want to point out the practical value of the thesis such as meeting the needs of spiritual cultural tourism, preserving cultural and religious values, customs and traditions of the nations in the region and towards the understanding of culture among ethnic people.

27p thebadguys 08-06-2021 19 5   Download

Based on general view, this thesis aims to analyse and evaluate current situations and practical experiences of compliance management of goods import and export enterprises of Vietnam Customs and World Customs, then point out the issues needed to build theoretical framework, assess real situation of compliance management on import and export laws and give recommendations on directions and possible solutions on complete compliance management for import and export enterprises of Vietnam Customs in the context of international economic integration.

27p caygaocaolon8 07-11-2020 33 3   Download

In order to reach the reseach goal, this study needs to achieve three objectives as follows: (1) Systematizing literature related to the topic of customer complaints; (2) Identify and measure the influence of atecedents of compaint intention of customers who using telecom service in Mekong Delta region; (3) Proposing management implications to motivate consumers to complain directly to telecom service providers in the Mekong Delta region.

24p kequaidan6 15-07-2020 35 1   Download

Retail industry is incessantly going through dynamic changes due to liberalization, globalization and consumer preferences. Retailing involves all actions that are engrossed in selling goods, services and ideas to the final consumer to satisfy customers’ needs.

10p guineverehuynh 17-06-2020 8 2   Download

As the nature of services provided by airlines is a little different to other service industries, additional research is needed to evaluate the service quality of airline services and its effects on customer satisfaction using appropriate dimensions of service quality.

9p guineverehuynh 22-06-2020 25 3   Download

The present paper empirically tested the relation of TQM practices on operational performance in both service and manufacturing industries. Hence the study used 300 participants from 50 service and manufacturing industries in India.

11p guineverehuynh 22-06-2020 40 1   Download

Direct and oversee an organization's sales policies, objectives and initiatives. Set short- and long-term sales strategies and evaluate effectiveness of current sales programs. Recommend product or service enhancements to improve customer satisfaction and sales potential. Familiar with a variety of the field's concepts, practices and procedures. Rely on extensive experience and judgment to plan and accomplish goals. Lead and direct the work of others. A wide degree of creativity and latitude is expected. Typically reports to top management.

3p lanjingyi 18-03-2020 62 4   Download

The purpose of this course is to address the implementation and desktop support needs of customers that are planning to deploy and support Microsoft Windows XP Professional in a variety of stand-alone and network operating system environments. It provides in-depth, hands-on training for Information Technology (IT) professionals responsible for the planning, implementation, management, and support of Windows XP Professional.

10p nomoney2 10-02-2017 43 2   Download

In this chapter you will learn: Know the content of and differences among strategies, marketing plans, and a marketing program; know how to use S.W.O.T. analysis and other planning approaches to zero in on a marketing strategy that fits the firm's objectives and resources and meets customers' needs; understand why the product classes and typical mixes are a good starting point for planning;...

8p allbymyself_06 26-01-2016 65 3   Download

To help you have more documents to serve the needs of learning and research, invite you to refer to the content theme "The cultural change in customary marriages and funerals of the San Diu district Phu Binh, Thai Nguyen "below. Content topics general overview of natural and man Phu Binh District, Thai Nguyen Province, ... Invite you to consult.

18p betafute123 10-11-2015 53 6   Download

Building a social media program is an exciting opportunity. It’s an opportunity to dramatically change the way you connect with customers and other constituents - a chance to tap into conversations, learn more about how your brand is perceived, promote your product or service in new ways, and ultimately grow your business. Often the things you learn in your social media program can inform your more traditional marketing efforts as well, as you engage directly with your audience and learn more about what makes them tick. But there’s a lot of work that needs to be done before jumping into...

7p hoangliensonnhi 14-08-2013 101 10   Download

The effect of Internal Audit Outsourcing on Financial Statement Users'Confidence in Their Protection From Fraudulent Financial Reporting Many analysts have identified principal-agent problems as a major source of underperformance in public education. Public school administrators need not compete for customers and are therefore free of the market discipline that aligns producer incentives with consumer demand in private markets.

87p mualan_mualan 25-02-2013 80 14   Download

This dissertation consists of three essays that address the issue of the business value of Information Technology (IT) in the context of the Internet economy. The first essay studies the productivity of IT in the context of pure Internet based companies or dot coms. Various dot coms are divided into two groups: “digital” dot coms whose product and service can be distributed in digital form, and “physical” dot coms whose product needs to be physically shipped to customers.

163p mualan_mualan 25-02-2013 62 7   Download

The role of selling is continuing to change and evolve in response to dramatic moves in the way buyers and sellers interact. Individual knowledge, skills and abilities are still required, perhaps more than ever, but teamwork and technology are also vital ingredients in an effective organizational response to the needs and demands of customers. The salesforce have always been ambassadors for their firm, but in a turbulent business environment the information and persuasion role of salespeople is being absorbed into their relationship role.

4p hoangvietmk07071990 08-10-2010 130 17   Download