Organisational change

CRM is a relative new technology in which allows organisations to capture data, and improve customer service capabilities. IT strategy planning is the process of planning, and implementing changes, to ensure organisations have best practise in regards to decision making and infrastructure. At the current moment there is little information domestically available in Australia about CRM systems. This thesis provides some insight, in-regards to CRM and IT strategy planning practice, in Australia.

160p runthenight07 01-03-2023 7 3   Download

This changing external environment is the context for this 'practitioner research' investigative project - the development of a motorsports program as a case study of innovation and entrepreneurship at Wodonga Institute of TAFE. A participant-observer research approach was applied to examine the perceptions of the stakeholders about the development of the program. Data was collected through semi-formal interviews with stakeholders, maintaining a reflective research journal and reviewing related literature.

172p runthenight07 01-03-2023 9 3   Download

This project approaches capacity building by focusing on practices described in the literature that foster the development of capacity building. This approach adopts systems theory to understand how change matter more systematic and identifiestwo components: the first, four levels of capacity, and the second, six essential criteria that enable the development of capacity building.

165p runthenight04 02-02-2023 7 1   Download

The research reported here addresses the question of what is required to engage stakeholders to create effective change. It is a case study of one organisation, Melbourne Water, which is located in Victoria, Australia. The research is undertaken using a qualitative, action research framework and a systems psychodynamic perspective. Volunteer participants participated in one-on-one interviews and focus groups. The data is also generated through organisational observations and reflection utilising the methods of supervision and journaling.

210p runthenight04 02-02-2023 8 2   Download

This study examined what people in mainstream businesses do in response to issues that affect the accessibility of their products and services. This study has taken a new approach to investigating root causes of some of the problems that PWDs experience, an approach that places business activities at the centre of the study.

221p runthenight04 02-02-2023 14 2   Download

Retail industry is incessantly going through dynamic changes due to liberalization, globalization and consumer preferences. Retailing involves all actions that are engrossed in selling goods, services and ideas to the final consumer to satisfy customers’ needs.

10p guineverehuynh 17-06-2020 8 2   Download

Academic Institutions offering higher education in Arts and Science Colleges are undergoing a process of change is similar to that of business organisations, more particularly during the last few decades when the industries have to confront hectic competitions.

8p guineverehuynh 20-06-2020 39 3   Download

A diagnostic tool for assessing organisational readiness for complex change outlines the development of a new diagnostic tool that combines macro and micro levels of analysis in order to enable organisations to gauge their preparedness for complex change.

18p tungkhtn 17-07-2016 40 3   Download

The study focuses on the use of information systems in the Heavy Engineering industry in South Africa and the decision to make, buy or rent information systems. Special focus was placed on the factors that influence the decision to make, buy or rent information systems. It is undeniable that changes in the competitive environment, such as technological advances and globalisation, are driving organisations toward new ways of operating. In striving to become flexible, lean, and more competitive, organisations have been increasingly swift to externalise support service functions.

174p trantungvn2008 23-08-2015 48 4   Download

Tuyển tập báo cáo các nghiên cứu khoa học quốc tế ngành y học dành cho các bạn tham khảo đề tài: Assessing organisational readiness for change: use of diagnostic analysis prior to the implementation of a multidisciplinary assessment for acute stroke care

11p toshiba25 11-12-2011 59 5   Download

Tuyển tập báo cáo các nghiên cứu khoa học quốc tế ngành y học dành cho các bạn tham khảo đề tài: The effectiveness of strategies to change organisational culture to improve healthcare performance: a systematic review

8p toshiba22 22-11-2011 50 3   Download

Tuyển tập báo cáo các nghiên cứu khoa học quốc tế ngành y học dành cho các bạn tham khảo đề tài: Embedding effective depression care: using theory for primary care organisational and systems change

15p toshiba22 22-11-2011 41 3   Download