Retail banking

The thesis studied the development and implementation of the conceptual Continuous Improvement Teamworking (CIT) Model for strategic performance improvement in retail banking operations. The investigation using of a dominant qualitative to a Less-dominant quantitative approach as a mixed-method strategy revealed the importance of the CIT Model realised through the CTIO (Concern-Task-Interaction-Outcome) Problem-Solving Cycle. The CTIO Cycle is a variant form of the traditional Deming-Shewhart PDCA (Plan-Do-Check-Action) Cycle.

311p runthenight04 02-02-2023 7 2   Download

Mục tiêu nghiên cứu tổng quát là kiến nghị những giải pháp nâng cao chất lượng dịch vụ nhằm tăng cường sự hài lòng và lòng trung thành của khách hàng đối với dịch vụ ngân hàng bán lẻ (Retail Banking) tại Ngân hàng TMCP Công Thương Việt Nam.

121p sonhalenh05 09-05-2021 36 4   Download

The dissertations research objectives are to propose solutions to develop retail banking services in BIDV by 2025 before the wave of digitization of banking activities.

27p caygaocaolon7 17-09-2020 25 1   Download

The researcher intended to address this fact within this dissertation and to understand whether the traditional retail banks are competitive towards the Internet banking and if the CRM have a positive impact on the customer loyalty in traditional banking? The study could contribute to the bank managers in France in order to help them in their actual strategy and the orientation of their future strategy. However the study could also be useful for bank managers in other countries.

112p nguyenyenyn117 18-06-2019 49 6   Download

The basics of commercial banks: 2. Classification of commercial banks: * According to ownership: - National commercial banks - Joint-stock commercial banks: for example, Asia Bank, Bank of East Asia…. - Joint venture banks: - Branches of foreign banks: For example, HSBC, City Bank, ABN-AMRO ... * According to the nature of business: choosing to rely on wholesale customers (businesses, large sales transactions) and retail (personal ...) ...

43p dauxanhnguyenhuong 28-09-2011 120 27   Download

One website’s visitor is another website’s customer, and bringing customers and retailers together is now a billion dollar international industry. Whilst Internet traffic crosses international borders with ease, payment for supplying that traffic does not. Members of the online publishing industry have come up with a novel solution – they have set up their own member-only international payments system.

44p haivan 16-03-2009 520 250   Download